Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

VCA Dedicated Team members play a key role in enhancing the partnership with one of Visa Japan's largest clients by supporting strategic planning and implementation of their most strategic initiatives.

What a Senior Manager, VCA Dedicated Team does at Visa:

We are seeking a Senior Manager to drive consulting engagements and Visa solution sell-in for a major client in Japan. The Senior Manager will lead key workstreams, translate strategy into execution, and drive innovation across the client's commercial (B2B) and acquiring businesses. The role partners closely with the Director, serves as a day-to-day contact for designated topics, and coordinates with client teams, internal local and global stakeholders, and external partners.

Responsibilities:

• Lead defined workstreams that drive growth and innovation in commercial B2B and acquiring by applying Visa solutions and consulting methodologies, including framing key questions, forming hypotheses, conducting quantitative analyses, and translating insights into actionable recommendations and actual implementation aligned with stakeholders.
• Support development and execution of new commercial business strategies, including opportunity assessment, pilot design and real-case implementation.
• Design and enable new acquiring solutions and customer journeys, partnering with product, technology, and operations to move from concept to launch.
• Provide hands-on sales execution support when required, including co-visits to B2B supplier merchants with the client's sales teams and delivering training, playbooks, and enablement sessions to upskill client sales.
• Contribute to Visa solution sell-in by preparing materials, building ROI models, defining business requirements, and running PMO activities from initiation through implementation: collaborate with cross-functional teams in English and Japanese.
• Build strong relationships with client managers and select executives to ensure alignment, secure decisions, and maintain high client satisfaction.
• Oversee day-to-day project delivery quality, timelines, and risks: coordinate diverse SMEs such as data scientists, solution specialists, and client service teams in Japan and overseas.
• Manage junior team members on assigned workstreams: provide coaching, clear scoping, feedback, and quality reviews to uphold deliverable standards.
• Develop subject-matter expertise in commercial and acquiring trends: generate insights and contribute to thought leadership and best-practice toolkits for internal and client use.
• Track project financials and administrative processes, including SOW support, internal reporting, compliance, and vendor coordination to ensure smooth execution.
• This is a hybrid position: in-office requirements will be confirmed by your hiring manager.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

You will bring a breadth of professional experience and a strong curiosity about the payments industry, eager to deepen your expertise by working alongside an experienced team. You are client-focused and comfortably managing projects end-to-end, enjoy the opportunity to work closely with clients and help shape their future success.

Specific Skills and Experience Required

• Fluent Japanese and business-level proficiency in English
• 8+ years of high-performance experience in strategy consulting, project management or payment business
• Proven track record managing complex, cross-functional, and cross-regional projects.
• Superior analytical and problem-solving skills, with demonstrated intellectual rigor
• Strong team orientation with a collaborative, diplomatic, and adaptable style: effective in a matrixed organization
• Exceptional attention to detail, ensuring the highest quality and rigor in reports and data analysis
• Excellent presentation skills, with strong oral and written communication abilities
• Self-motivated and results-driven, adept at managing multiple priorities simultaneously
• Flexible mindset with resilience, able to adjust plans and scope while effectively managing client expectations
• Strong commercial acumen, with experience developing business cases and demonstrating proven ROI
• Passion for analytics and its power to inform strategy and tactics, with a proven ability to generate actionable insights from data
• Demonstrated ability to lead and inspire team members toward high performance

Preferred Qualifications

• Experience in the payments, banking, or technology sectors: deep understanding of the commercial payment and/or acquiring business is highly demanded
• Familiarity with statistical analysis, modeling, and scoring schemes
• Demonstrated experience managing and developing teams, including performance management and coaching

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.