Academic Program Manager (Head of Enrollment), EF Academy

Location: 36F Shibuya Sakura Stage Shibuya Tower,1-1 Sakuragaokacho, Shibuya-ku, Tokyo

Do you dream of an exciting Sales role where your work will have a real impact on young people's futures?

We are seeking a world class Academic Program Manager who will market our incredible EF-owned Academy boarding schools and drive the recruitment of Japanese students to our campuses in Oxford, New York and Pasadena as well as manage the enrollment team.

If you are an ambitious and results-driven professional who wants the opportunity to combine sales and marketing in a dynamic and international environment, this role is made for you.

Responsibilities:
Engage and inform prospective parents and students about EF Academy and the benefits of an education in our high schools, serving as the face of the school in Japan
Promote our top-ranked program to potential customers and drive direct sales through phone and face-to-face conversations
Build and maintain long-term customer relationships based on trust, guiding families through important life decisions around high school education
Set, drive towards and exceed individual and team sales targets
Develop and implement sales and marketing strategies
Generate new partnerships and maintain existing relationships with middle schools and other related B2B channels
Motivate, coach and develop Enrollment Advisors, including undertaking performance reviews and creating development plans
Control and monitor a set budget
Work in close collaboration with international stakeholders across EF offices and schools in order to deliver a quality experience for customers


Desired qualifications, competencies, and attributes:
Bachelor or postgraduate degree
Full fluency in Japanese and high proficiency in English (C1 required)
Sales-oriented and target-driven, with experience selling academic / international education programs or high-end products
Loves sales, education and driven by the idea of changing people's lives
Proven track record in achieving and exceeding sales targets
Experience of studying, living, and/or working abroad
Exceptional interpersonal skills and communication skills
Strong negotiation, influencing and customer servicing skills
IB Diploma or boarding school background is a plus


Benefits:
Annual salary increases (once per year)
Performance-based bonuses up to 4 months of salary
Commuting allowance
Full social insurance coverage (employment, workers' compensation, health, and pension)
10 days of annual leaves and will increase up to 20 days along the career journey
EAP (Employee Assistance Program)
Welcome-back allowance (when return to work from maternity leave. equivalent to 4 weeks' salary)
Exciting opportunities for growth, e.g., regular training, seminars
International travel opportunities
A dynamic, innovative work environment and office culture
Collaboration with a network of sales and admissions teams across 24 different offices worldwide
Access to "English Live" (online English conversation lessons)
Use of the "EF Hello" app (language learning for English, French, German, Spanish, and Italian)
Access to "Leadership Live" (online leadership training tool)
Discount on EF programs
Commemorative suitcase for 10 years of service
Completely smoke-free office
Water dispenser, coffee maker, and more


Holidays / Leaves:
Five-day workweek
National holidays
Year-end and New Year holidays
Summer vacation
Paid vacation
Sabbatical leave (3 weeks of paid leave after 10 years of continuous service, and 4 weeks every 5 years thereafter—take a real break from work and refresh)
Bereavement leaves
Special leave
Sick leave
Marriage leave
Maternity and childcare leave

About EF Education First

At EF we believe that the world is better when people try to understand one another.

Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.

Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education.

Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day.

EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, São Paulo, Tokyo, Zürich, and more.

Learn more at

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to criminal background and/or reference checks, as applicable.

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