Customer Chief Engineer

2週間前

Yokohama Bosch Full time

企業概要

ETAS Japan Established in October 1998. ETAS Japan is a 100-percent subsidiary of the ETAS GmbH.

ETAS provides vehicle basic software, middleware, development tools, cloud-based operations services, cybersecurity solutions, and end-to-end engineering and consulting services for the realization of software-defined vehicles. ETAS is represented in twelve countries in Europe, North and South America, and Asia.

求人内容

" Key tasks & responsibilities:

–Technical Strategy Leader for customer account

  • Technical System Solution Consultancy (external / internal): Get and influence customer requirements to make sure that the right product (SF, cross-SF or cross-division) is offered at the right time
  • Be the customer voice to influence product strategy

    • –Innovation:

  • One face to the customer to drive the innovation at customer

    • –Project Management:

  • Foreseen sponsor of all customer projects (to be clarified once customer project management capacities are built up)
  • Know-how transfer and good practice sharing internally/externally
  • Ensure proper project planning (resources and payment)

    • Detailed Description or Responsibilities and Tasks:


    •Technical System Solution Consultancy (external / internal):

  • Active contribution to the CCE community to support ETAS product strategy cross customer and cross SFs/Divisions to develop new business opportunities
  • Monitor the marketplace relative to the performance of competitors' products, planned customer applications and emerging new technologies and trends to ensure a competitive position
  • Provide market-insight-view to customer based on trustful relation (4-eye-conversation)
  • identify the customer profile​ in order to guide ETAS internally to deal with the customer's expectations, processes and mindset
  • Technical consultancy towards acquisition and project managers
  • Align acquisition strategy with regional sales and contribute with tandem approach


    • •Innovation:

  • Promote Innovations at Customer and align road map implementation with the customer
  • Driving/pushing/executing advanced studies
  • Look and think across all SFs and ETAS(+Bosch) for new business opportunities


    • •Project Management:

  • Sponsor of all customer projects within one SF and all cross-BU projects: escalation path, nomination of customer project managers, ensure a proper project team set up,
  • Ensures achievement of customer project KPIs


    • •Leadership:

  • Leader of all customer project managers
  • Leader of the customer interface (communication, main point of contact, escalation path for customer)​
  • Collaboration team leader for innovation and system development

    • 資格

    Technical background and cross-functional customer team knowledge

    "At least 5 years management experience from engineering, product management or project management

    Business communication in English and Native level in Japanese

    Core skills:

  • Large technical knowledge over all ETAS product portfolio
  • Ability to evaluate a technical solution at vehicle level (system competence)
  • Deep Knowledge OE expectations/pain points
  • Customer process know-how
  • Project management processes (enabler for sponsor)

    • Communication:

  • Structured communication (internally and externally, at all managements levels) tailored according to customer DNA
  • Able to convince SFs about the importance of scope and future impact.

    • Entrepreneurial skills:

  • Able to define the financial pre-requisites and network to enable solutions
  • Ability to look and think across all SF's and ETAS to propose new ideas and holistic solution
  • Able to define a technical customer strategy

    • Leadership:

  • Able to work in and build up collaboration teams to create additional values and growth
  • Able to lead a team (Manager role)

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