Tokyo Amazon Japan G.K. Full time

Amazon Japan is looking for an enthusiastic, service-oriented Senior Product Manager to unify and grow inbound services for the JP Retail business.

You will develop the roadmap for inbound transformation to enhance vendor experience, improve operational performance, and drive free cash flow.

This highly visible role will own service implementation and performance, as well as develop new processes to improve our operational KPIs.

You will organize and integrate/unify different services to achieve end-state vision, including transition strategy for new/existing services or service features.

The right candidate will thrive in a fast-paced environment.

You should have exceptional ability to codify processes to remove ambiguity, and streamline existing activities to improve productivity and drive scalability.

You will be a strong leader who can establish trust with diverse teams, and influence at the senior level to champion the customer in all interactions.

You will work closely with local business teams, JP supply chain, service leads and design & technical teams. You will implement effective change management strategies to build the Amazon Supply Chain of the future.

[Amazon Japanでは、Retail事業におけるInbound Serviceの一元化と成長を担う、熱意とサービス志向のシニアプロダクトマネージャーを募集しています。Vendor Experienceを向上させ、オペレーションパフォーマンスを改善し、フリーキャッシュフローを促進するためのインバウンド変革のロードマップを策定いただきます。このポジションでは、サービスの実装とパフォーマンスを管理し、業務KPIを改善するための新しいプロセスを開発します。新規/既存サービスやサービス機能向上の戦略を含め、最終的なビジョンを達成するために、さまざまなサービスを組織化し、統合/統一します。

スピード感のある環境で活躍できる方を求めています。曖昧さを取り除くためプロセス体系化し、生産性を向上させ、スケーラビリティを推進するために既存の活動を清流化する卓越した能力を持っている必要があります。多様なチームと信頼関係を築き、シニアレベルで影響力を発揮し、あらゆるやり取りにおいてカスタマーをサポートできる強力なリーダーであることが求められます。現場のビジネスチーム、サプライチェーン、サービスリード、設計・技術チームと密接に連携します。効果的なチェンジマネジメント戦略を実施し、将来のAmazonサプライチェーンを構築いただきます。]

Key job responsibilities


  • Own service goals and growth targets, and lead internal business performance reviews
  • Orchestrate service operations across business and supply chain teams
  • Deep dive and troubleshoot daily operational issues where necessary
  • Develop and improve key metrics and processes for program success
  • Work backward from customer's needs and pain points, or internal defects, and translate them into business requirements
  • Work with the global tech teams and internal stakeholders to roadmap new service features
  • Lead change management and stakeholder alignment for inbound transformation
・ サービス目標と成長目標をOwnし、社内のビジネスパフォーマンスをリードする
・ ビジネスからサプライチェーン・チームに渡ってサービスオペレーションを指揮する
・ 必要に応じて、日々のオペレーショナルな課題を深く掘り下げ、トラブルシューティングを行う
・ プログラム成功のためのキーメトリクスとプロセスの開発と改善を行う
・ カスタマーのニーズやペインポイント、内部の欠陥から逆算し、ビジネス要件に変換する
・ グローバル技術チームや社内のステークホルダーと協力し、新しいサービス機能のロードマップを作成する
・ インバウンド変革のための変更管理とステークホルダーアライメントをリードする]

We are open to hiring candidates to work out of one of the following locations:

Itabashi, 13, JPN | Tokyo, 13, JPN

BASIC QUALIFICATIONS

  • Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
  • Experience working across functional teams and senior stakeholders
  • Extensive experience in Product Management, Supply Chain Management, or Retail Operations
  • Strong and successful communication skills which include the ability to write compelling, concise documents.
  • Highly quantitative. Enjoy analyzing user data
  • Decision Making / Complex Problem Solving system thinker who proactively gathers the right data from appropriate sources to make the right decisions.
  • Highly organized with ability to prioritize ruthlessly and get stuff done
  • Teamwork and willingness to roll up sleeves.
  • Proven English and Japanese communication skills – both written and verbal
PREFERRED QUALIFICATIONS

  • MBA or Master's Degree in relevant fields
  • Advanced Knowledge of SQL and ability to build data models
  • Complex program/product management experience
  • Operations or Instock manager experience
Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます

  • Tokyo Amazon Japan G.K. フルタイム

    Amazon Japanサプライチェーン部門では、オペレーション部門の代表として中長期の需要予測(売上、出荷、入荷、在庫)における一連の計画プロセスを、国内外に点在している関係部署、その計画を軸に実行計画を策定する部内のパートナーと連携しながら、カスタマーフルフィルメント全体におけるコスト最適化を担うプログラムマネージャーを募集しています。 · Amazon Japanは毎年著しい成長を継続しており、高品質なオペレーションと緻密に設計されたロジスティクネットワークがその成長を支えています。今日、人材不足が謳われている物流業界では、毎年増加している物量への ...


  • Tokyo Amazon Japan G.K. - A43 フルタイム

    年々アマゾンの物流拠点(フルフィルメントセンター、以下FC)が増えることで、商品入荷工程での仕分け作業や納品トラック数が増大し業務負荷が大きくなっています。この解決の為にアマゾンはインバウンドクロスドックセンターを立ち上げネットワークを拡大しています。 · インバウンドクロスドックセンターは、サプライヤー倉庫とFCの中間倉庫として、サプライヤーの納品先の集約、在庫分散の機能を持サプライヤーの仕分け作業費、輸送費低減を行います。さらに、インバウンドクロスドックセンターでアマゾンFCへの納品要件に合わせた物流加工作業(物流サービス/Amazon Inboun ...


  • Tokyo Amazon Japan G.K. フルタイム

    アマゾンの調達(入荷)物流を一緒に改革しませんか?アマゾンジャパンは、"Earth's most customer-centric company (地球上で最もお客様を大切にする企業になること)"をビジョンとし、お客様が必要とするものをすべてオンラインで購入できることを追求することで成長してきました。アマゾンの利便性を支えるためには、お客様が必要とする商品をタイムリーに、かつお客様の最も近い場所に在庫する必要があります。Inbound Network Planning チームでは、現在急拡大しているアマゾンの調達物流サービス(インバウンドサービス)を支 ...


  • Tokyo Amazon Japan G.K. Full time

    Amazon is looking for an experienced Program Management Lead and people manager, to head the JP Sourcing and Inbound Program (SIP) team. The Head of SIP is Single Threaded Program Owner of our sourcing and inbound program growth and vendor facing experience. The role interfaces a ...


  • Tokyo Amazon Japan G.K. Full time

    Amazon Japan is looking for an innovative, service-oriented Principal Product Manager – Technical for our inbound supply chain services team. You will be responsible for designing and developing digital services for our vendor partners. This highly visible role will re-imagine th ...


  • Tokyo Amazon Japan G.K. Full time

    Do you want to be part of a business that is at the core of Amazon's growth? If yes, then come join our Fulfillment by Amazon (FBA) team FBA is an Amazon service, which vision is to create a seamless experience for our selling partners to leverage our world-class facilities and r ...


  • Tokyo Amazon Japan G.K. Full time

    Supply Chain Optimization Technologies (SCOT) Regional Team in Japan is seeking an innovative & entrepreneurial Senior Product Manager (Sr. PM). You will be responsible for driving product vision, adoption strategy & own business outcomes for the region for Selection. In this rol ...


  • Tokyo Amazon Japan G.K. Full time

    Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? · The Senior Product Manager, Inventory Placement will be responsible for develo ...


  • Tokyo Amazon Japan G.K. Full time

    Global Logistics is a team of highly experienced logistics professionals, carrier specialists, and program managers focused on improving the speed, cost and reliability of Amazon's cross-border logistics capabilities. Leveraging the capabilities of world-class logistics providers ...


  • Tokyo Amazon Japan G.K. - A43 Full time

    At Amazon, we're working to be the most Customer-centric company on earth. A customer experience that we're constantly re-inventing is how we fulfill and deliver customers' orders. We're doing so by building a world class supplier-based fulfillment channel network called Direct F ...


  • Tokyo Amazon Japan G.K. Full time

    Prime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, ...


  • Tokyo Amazon Japan G.K. Full time

    Do you love books? Do you want to work in one of the fastest growing and most innovative businesses at Amazon? Join the JP Books team We believe reading is essential for a healthy society and our mission is to inspire readers by making it easy to read more and get the most out of ...


  • Tokyo Amazon Sales, Inc. - C83 Full time

    SCOT Regional Team in Japan is seeking highly motivated individuals with exceptional data analytics skills and a passion for tackling intricate challenges. In this role, you will utilize your expertise to inform impactful business decisions that enhance customer experience and co ...


  • Tokyo Amazon

    · At Amazon, we're working to be the most Customer-centric company on earth. A customer experience that we're constantly re-inventing is how we fulfill and deliver customers' orders. We're doing so by building a world class supplier-based fulfillment channel network called Direc ...


  • Tokyo Amazon Japan G.K. Full time

    SCOT Regional Team in Japan is seeking highly motivated individuals with exceptional data analytics skills and a passion for tackling intricate challenges. In this role, you will utilize your expertise to inform impactful business decisions that enhance customer experience and co ...

  • Senior Manager

    1週間前


    Tokyo Amazon Japan G.K. Full time

    At Amazon we are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP). Amazon works directly with DSPs to make deliveries to our customers. As a DSP, these high-performing entrepreneurs can now be their own boss managing a flee ...


  • Tokyo Amazon Japan G.K. - A43 Full time

    Amazon's mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and s ...


  • Tokyo Dyson Full time

    About the Role · This leader will own the overall performance, strategy, and relationship management, for our Marketplace channel business (mainly Rakuten and Yahoo). · Day to day this will mean working closely with the Head of Direct Sales and the Ecommerce Director to develop ...


  • Tokyo Amazon Japan G.K. Full time

    Are you a builder that is comfortable with ambiguous problems and working in fast-paced environments? Do you want to invent to take an idea for supporting our customers as well as partners? Do you want to be part of Amazon's growing online grocery proposition? · APAC Fresh Grocer ...


  • Tokyo Amazon Japan G.K. Full time

    Amazon is looking for a motivated individual with strong analytical skills and process improvement experience to join our Supply Chain programs team. In this position the successful candidate will be responsible for identifying opportunities and implementing initiatives across JP ...