テレコム系 シニアネットワークコンサルタントポジションOur tech service client is hiring an experienced Bilingual Telecom NW Technical Consultant (SDWAN) Great mid-career /associate, high-class job opportunity// Full-time permanent job// ご応募・お問い合わせお待ちしております
[Client] A Global Indian ICT Service Company based in Tokyo
[Nature of Job] Service/ solution delivery role
[Company Size] Mid Size (~500 employees), more than 20 years in business in Japan
[Employent Type] Permanent/ Full Time
[Salary Range] 7 - 12 million JPY yearly (annual salary package, bonus/ incentive inclusive) , negotiable
[Work Location] Hybrid /remote work is planned for this job (the situation may change in the future). Walk-in distance from the nearest station. Central Tokyo
[Work Hours] 8 hours per day (9AM - 6PM with 1 hour break, it may shift slightly)
[Team Structure] Local /international client and business team
[Eligibility] Relevant work experience, bilingual (high business/ native level of Japanese, and business level English). Applicants need to be able to work full time as an engineer in Japan at the time of application
[Key Features] Mid-career, full-time, engineer job, high salary, growth industry
[Special Benefits] Social insurance, paid holidays, special leave, life support service. 65 years old retirement age, continuous contract employment option. Annual appraisal, health check
[How to Apply] From the site, or contact us ) with the reference number L3744W4V
[Job Description] *information is subject to change, non-exhaustive
General Job Description and Experience Needed:
SDWAN、Viptela テクノロジーに関する実践的なクライアント対応の経験を持つシニア ネットワーク エンジニアポジション
1. 顧客管理
オンサイト(日本)から業務を遂行し、プロジェクトの全体責任者の役割
顧客との主要な連絡窓口として機能し、関係を確立し、顧客の要件を理解
顧客の問い合わせ、懸念、フィードバックに対処しながら、プロジェクトを効果的に管理・制御するため、専用の顧客インターフェイスで高レベルの顧客満足度を保証
実行上の課題を迅速に特定して解決し、プロジェクト タスクのスムーズな進行を保証
オンサイト チームとオフショア チームの間のブリッジとなり、効果的なコラボレーションを促進
2. チームワークへ
オフショアから効率的にプロジェクトを実行するために必要なプロセスと人材管理を確立・実装
オフショア チームの強化を監督し、適切な新人研修、トレーニング、リソースの割り当てを確保
品質管理プロセスに従い、チームの品質、コスト、納期 (QCD) 管理責任
問題解決(エスカレーションポイント)に積極的に参加し、改善活動を主導し顧客サポートを提供
チームの成果物の所有者およびレビュー担当者として機能し、成果物が品質基準を満たし、顧客の期待と一致していることを確認
定期的なレビューを実施して、改善すべき領域を特定し、是正措置を実行
自律的かつ自発的な行動
3. 必須スキル:
ビジネスレベルの日本語および英語話者(JLPT N1/N2)
コンピューター サイエンス、ネットワーキング、または関連分野の学士号
スイッチング、ルーティング、ファイアウォールなどのネットワーク プロトコルとテクノロジが適切に公開されています。 (例: OSPF、EIGRP、BGP、VLAN、IP アドレッシング、VPN)。
SD-WAN / NaaS / VNS としてのネットワークのネット生成に関する豊富な知識
Nexus、ACI、Catalyst などを含む Cisco デバイスの実践経験
ファイアウォール zScaller ソリューションを含むセキュリティ設計に関する知識
自動化ツールとスクリプト言語に関する知識
リーダーシップと管理: オフショアのエンジニア チームをリードし、高品質の作業を確実に提供できる能力
技術的な概念を効果的に伝える能力を備えた、フロントエンドの顧客エンゲージメントの経験
コミュニケーションおよび対人スキル: チーム間の効果的なコラボレーションを促進し、顧客と関わるための優れたコミュニケーションおよび対人スキル
問題解決および分析スキル: 課題に対処し、情報に基づいた意思決定を行うための強力な問題解決および分析能力
An ideal candidate is a senior network engineer with hands-on and client facing experience with SDWAN, Viptela technology.
1. Client Management
Assume the role of overall in-charge for the project, operating from Onsite (Japan).
Act as the primary contact point for the customer, establishing strong relationships and understanding their requirements.
Dedicated customer Interfacing for effective managing and controlling of the project with addressing customer queries, concerns, and feedback, ensuring a high level of customer satisfaction.
Identify and resolve executional challenges promptly, ensuring the smooth progress of project tasks.
Act as a bridge between the Onsite and Offshore teams, fostering effective collaboration.
2. Teamwork Expectations
Establish and implement necessary processes and people management for efficient project execution from offshore.
Oversee the ramp-up of the Offshore team, ensuring proper onboarding, training, and resource allocation.
Take responsibility for Quality, Cost, and Delivery (QCD) management of the team along with following the Quality controlling processes.
Provide customer support with actively participating in issue resolution (point of escalation), and leading improvement activities.
Serve as the owner and reviewer of team deliverables, ensuring they meet quality standards and align with customer expectations.
Conduct periodic reviews to identify areas for improvement and implement corrective actions.
Be autonomous and self driven.
3. Mandatory Skills:
Business Level Japanese and English speaker (JLPT N1/N2)
Bachelor's degree in computer science, Networking, or a related field.
Good Exposure of Network protocols and technologies like Switching, Routing and Firewalls. (e.g., OSPF, EIGRP, BGP, VLANs, IP addressing, VPNs).
Good knowledge of net generation of network as SD-WAN / NaaS / VNS
Hands-on experience with Cisco Devices, including but not limited to Nexus, ACI, Catalyst, and
Knowledge in security design that includes firewall zScaller solutions.
Knowledge in automation tools and scripting language
Leadership and Management: Proven ability to lead an offshore team of engineers, ensuring the delivery of high-quality work.
Front-end customer engagement experience, with the ability to effectively communicate technical concepts.
Communication and Interpersonal Skills: Excellent communication and interpersonal skills to facilitate effective collaboration between teams and engage with customers.
Problem-solving and Analytical Skills: Strong problem-solving and analytical abilities to address challenges and make informed decisions.
-
Tokyo Amazon Web Services Japan GK フルタイムスタートアップからエンタープライズに至る日本の多くの企業が、クラウド技術を活用してビジネス上のアドバンテージを得ようとしています。これに伴い、技術や運用に関してガイダンスを提供し、お客様のクラウドジャーニーに伴走するエキスパートが求められています。AWS エンタープライズサポートでは、お客様の変革を支援し、クラウドジャーニーの各フェーズでお客様の最も近くにいる担当者であるTechnical Account Manager(TAM)を募集しています。 · Technical Account Manager (TAM)は、お客様がAWS上で技術的なソリューシ ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · We are part of the Portfolio & Strategy Office (PSO) Division within Rakuten Mobile Inc, and we function as a cross functional collaboration team developing and implementing Business Processes and Strategies for the Network Division. The Te ...
-
Tokyo HCL JAPAN LTD./株式会社エイチシーエル・ジャパンHCL is an ICT services company that provides services globally. Due to business expansion, we are hiring bilingual consultants with relevant experience. This is an exciting functional position where you will be part of our existing team and perform tech duties including consultin ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · Rakuten group has almost 100 million customers in Japan and 1 billion customers around the world, and provides more than 70 services such as ecommerce, payment services, financial services, mobile, media, sports, etc. Rakuten Mobile is one ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · Leveraging a sophisticated blend of network engineering, data science, and analytics, the Network Intelligence Engineering team at Rakuten Mobile is a key stakeholder of the mobile network. We're a passionate group of engineers, data scient ...
-
Tokyo Amazon Web Services Japan GK - D90 Full timeJob summary · Are you a telecom leader who has led successful end to end Telecom initiatives with Tier 1 operators and passionate about Telco Edge and Edge computing? Are you looking for an exciting and fast-paced career working with both business and technology executives to lev ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · We are part of the Portfolio & Strategy Office (PSO) Division within Rakuten Mobile Inc, and we function as a cross functional collaboration team developing and implementing Business Processes and Strategies for the Network Division. The Te ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · Seeking a talented and motivated Strategy Consultant to join our dynamic telecommunications team. Explore endless opportunities for personal and organizational growth. · Position Details · As a consultant within Business Planning and Strategy ...
-
Tokyo Fortinet Full timeLocation: Japan (Tokyo) · Role Overview: · In this vital role, you will develop and drive hi-touch sales engagements into major telecom carriers in Japan. Your focus will be to create and implement strategic account plans to attain SP MSSP, SP infrastructure, and SP internal depl ...
-
東京都, 株式会社エイチシーエル・ジャパン/HCL JAPAN LTD.HCLはグローバルにサービスを提供しているICTサービス企業です。ビジネス拡大により、関連経験を有するバイリンガルコンサルタントを採用しております。弊社の既存チームの一員となり、コンサルティング、開発・デリバリー支援等のテック業務を行うエキサイティングなファンクショナルポジションです。 · ICTサービス企業での継続したキャリアをお考えの方、ご経験を活かし長期的にご活躍されたい方、ご応募お待ちしております · 勤務地は主に客先を予定しております。 · 【NW PM/ Customer Success Consultant】 · The Customer ...
-
Tokyo Vecima Networks Inc. Full timeSenior Account Director, Japan · Job Description · Obtaining profitable sales growth targets, meet or exceed revenue objectives. · Driving sales through effective customer and channel management. · Create and execute engagement strategies, solution selling methodologies, and va ...
-
Tokyo IDGOverview · IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. · Responsibilities · 1Responsibility · Major ...
-
Customer Support
2週間前
Tokyo Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence · Overview · TNS is the market leader in application software for mobile & fixed networks. TNS offers a field ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · RAN Operations Department working both Service Experience Center (SXC) Japan and India and responsible for operation of RAN networks. Handling 300k + radio sites. · Advance Support section within RAN operations department is responsible for ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization Division · We are part of the Portfolio & Strategy Office (PSO) Division within Rakuten Mobile Inc, and we function as a cross functional collaboration team developing and implementing Business Processes and Strategies for the Network Divisio ...
-
Tokyo Amazon Data Services Japan G.K. Full timeFiber Project Manager: · Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Avai ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · E2E Performance & Capacity Division is responsible for ensuring Rakuten Mobile network End-to-End performance and/or capacity KPI are achieving the targets, providing the best customer experience, filing business requirement and align with ...
-
Tokyo Rakuten Mobile Full timeDescription · : About Organization · The Mission of Edge and Core Innovation Department under Core Network Division is for the planning, engineering, design, development and delivery of the Core and Edge Based Solutions and Products which help enhance services , secure more reve ...
-
Tokyo Red Hat, Inc.About the job · Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. We strive to make software freely access ...
-
Tokyo Interactive BrokersResponsibilities · The candidate shall perform the following duties: · General management, operation, and maintenance of the internal network infrastructure, including equipment in the server room · General IT support, operation, and maintenance operations for internal end users ...
