仕事内容:
当社プロダクトを導入いただいた企業さまに向けて、「どう使えばもっと成果が出るか?」を一緒に考え、活用を促進するお仕事です。
《業務内容》
・初期オンボーディングの支援
・運用フローの改善提案
・データの活用サポート
・定期的な利用状況の振り返り
・お客様の課題ヒアリングとプロダクトチームへのフィードバック
単なるサポートではなく、"成果につながる使い方"まで伴走するポジションです。
【この仕事の魅力】
- お客様に近い立場でプロダクト価値を最大化できる
- 改善アイデアが開発に反映されやすい環境
- SaaS業界での経験値を一気に高められる
- 課題の発見〜提案まで、一気通貫で携われる
導入後の「なんとなく使っている」状態を、「このツールがないと困る」レベルまで育てることがミッションです
【こんな方に向いています】
- 「ありがとう」を直接もらえる仕事がしたい
- お客様と長期的な関係を築きたい
- 将来的にPdMや企画にも関わってみたい
- スタートアップ的なスピード感が好き
アピールポイント:
① DXの最前線で学びながら成長できる
中小企業の課題に直接向き合い、業務改善やSaaS活用を一緒に進める仕事です。
「ただ作る」「ただサポートする」だけではなく、ビジネスそのものに深く入り込める経験が得られます。
② スタートアップのスピード感を体験できる
創業6期目の若い会社で、良いと思ったアイデアはすぐに形にできます。
過去のやり方に縛られず、自分の工夫がそのまま組織の成長に反映される環境です。
③ 思考力とマルチタスク能力が磨かれる
お客様の課題を整理し、チームと連携しながら改善策を考えるため、
自然と論理的思考力・判断力・優先順位付けが鍛えられます。
求める人材:
【求める人物像】
- お客様の課題を一緒に見つけ、寄り添って伴走できる方
- SaaSやITサービスの仕組みに興味がある方
- 改善提案や分析が好きな方
- チームと一緒にプロダクトを育てたい方
営業経験・カスタマーサポート経験・CS経験のいずれかがある方は歓迎です。
勤務時間・曜日:
月30時間〜で時間帯や曜日は応相談。
リモートワーク可能です
休暇・休日:
週30時間〜で時間帯や曜日は応相談。
勤務地:
東京都 千代田区 秋葉原駅 / 末広町駅
フルリモート可能です
アクセス:
JR総武線 秋葉原駅:徒歩5分
東京メトロ銀座線 末広町駅:徒歩1分
給与:
時給:¥1,600 ~ ¥4,000
待遇・福利厚生:
年4回ボーナス有り(業務委託も対象)
その他:
雇用形態: 業務委託
リモート面接となります。
雇用形態: 業務委託
給与・報酬: 1,600円 - 4,000円 時給
職歴:
- カスタマーサクセス: 2年 (必須)
-
東京都 千代田区 外神田, 株式会社リモートワーククラウド Remote jobThis job is about helping customers get the most out of our product. The goal is to make them say "this tool is a must-have". ...
-
Tokyo Amazon Full timeJob Summary · This position is responsible for managing the vendor relationship and ensuring that all products are delivered on time. · ...
-
Tokyo Amazon ¥2,000,000 - ¥2,800,000 per yearThis position is responsible for building strategic plans for assigned categories of products, · browsing seasonal items and optimizing product offerings to maximize sales · and profits.sold through web-based sales plan. · ...
-
Tokyo AmazonThis position is responsible for managing vendors and overseeing their performance. Key responsibilities include developing vendor relationships, analyzing sales data and market trends, and implementing strategies to improve sales and profitability. · The ideal candidate will hav ...
-
Tokyo UiPath Full time¥20,000,000 - ¥25,000,000 per yearWe're looking for an Enterprise Account Executive who can build strong relationships with key decision-makers at large manufacturing companies in Japan. · ...
-
Japan SAPWe help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. · Constant learning skill growth great benefits and a team that wants you to grow and succeed. ...
-
Chiyoda Johnson & Johnson MedTech ¥5,000,000 - ¥10,000,000 per yearAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. · External sales activit ...
-
Tokyo Microsoft Full time¥4,500,000 - ¥9,000,000 per yearMicrosofts Customer Experience & Success (CE&S) department supports customers business value growth by delivering differentiated customer experience through Microsoft products services partnerships. · Customer Satisfaction: Leverage foundational AI knowledge deep expertise in Cop ...
-
Chiyoda Johnson & Johnson MedTech ¥900,000 - ¥1,200,000 per yearWe believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. · ...
-
Account Executive
2ヶ月前
Tokyo Salesforce ¥4,000,000 - ¥8,000,000 per yearReady to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce. · 戦略的アカウントプランニング: · パイプラインの構築と管理: · お客様との関係性構築: · ソリューション提案能力: · チームの成功への貢献: · エキスパートと ...
-
Tokyo Amazon Full time¥2,500,000 - ¥5,000,000 per yearLast Mile Delivery Experience (LMDX) team is looking for a program manager who will improve delivery quality by proposing scalable improvement measures through complex and large-scale data analysis and close collaboration with operations.A state where everyone can take standard w ...
-
Tokyo UiPath Full time¥2,500,000 - ¥3,500,000 per yearWe're committed to creating category-leading enterprise software that unleashes automation power. We need people who love being part of a fast-moving growth company. · ...
-
Tokyo Salesforce ¥5,000,000 - ¥10,000,000 per yearLead/Principal Business Consultant at Salesforce in Tokyo, JP. The role involves working with clients to understand their business challenges and develop solutions using Salesforce products. The ideal candidate will have experience in business consulting, salesforce implementatio ...
-
Tokyo Amazon Full time¥810,000 - ¥1,620,000 per yearLast Mile Delivery Experience (LMDX) team is looking for a program manager who will be responsible for improving delivery quality by proposing scalable improvement measures through complex and large-scale data analysis and close collaboration with operations. · The mission of thi ...
-
Tokyo L'Oréal ¥8,000,000 - ¥12,000,000 per yearTAKAMI Sr. CRM Planner responsible for maximizing sales and customer experience in D2C business, collaborating with various teams to lead strategic planning, execution, and analysis. · Key Job Accountabilities include promoting projects, managing marketing campaigns, analyzing da ...
-
Chiyoda, Japan Palo Alto Networks ¥6,000,000 - ¥10,000,000 per yearThis is a Pre-sales Systems Engineer position for major accounts in manufacturing and automotive industries. · ...
-
Network プラットフォームエンジニア
12時間前
Tokyo PlayStation ¥4,500,000 - ¥9,000,000 per yearPlayStation isn't just the Best Place to Play — it's also the Best Place to Work. · Design and develop server applications for PlayStation Network. · ...
-
Chiyoda Palo Alto Networks Full time¥2,500,000 - ¥5,000,000 per yearThis role involves working with manufacturing industry customers to develop technical solutions and provide consulting services. · The ideal candidate will have experience in pre-sales engineering and a deep understanding of networking technologies such as SASE. · ...
-
Value Consultant
2ヶ月前
Tokyo Pure Storage ¥4,000,000 - ¥8,000,000 per yearWe're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. · This type of work—work that changes the world—is what the tech indu ...
-
Tokyo Salesforce ¥9,000,000 - ¥21,000,000 per yearTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. · Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets tru ...
-
Value Consultant
2ヶ月前
Tokyo Pure Storage Full time¥4,000,000 - ¥12,000,000 per yearWe're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. · This type of work—work that changes the world—is what the tech indu ...