ABOUT US
CBRE Data Centre Solutions (DCS) is the world's leading full-service data centre services partner. We deliver superior uptime, innovation and intelligence for leading organisations worldwide. Our offering encompasses global strategy consulting, acquisition and disposal, project management and facilities management services. As an employer of choice, we invest heavily in our people offering industry-leading training and a dynamic working environment.
THE TEAM
For our CBRE DCS department, which offers the operation of locations with critical installations, we are currently seeking a skilled and goal-oriented Critical Facility Manager with great initiative to take responsibility for leading our delivery at one of our clients located in Japan.
KEY RESPONSIBILITIES
- Lead a team of technicians working on technical maintenance, building maintenance, and critical facilities.
- Develop client relationships and drive business growth.
- Ensure compliance with CBRE's and the client's processes, needs, and expectations.
- Plan and document work in detail, following all standards.
- Provide clear leadership and effective communication of contractual obligations.
- Identify opportunities for strategic development and secure contract retention during tender processes.
- Maintain a close professional relationship with the client and provide advice, guidance, and knowledge sharing.
- Manage the team, including shift planning, coaching, employee development, recruitment, and goal achievement.
- Manage the operation, maintenance, supervision, and security of critical infrastructure equipment and systems on-site.
- Ensure 100% uptime of the facility at all times.
- Take financial responsibility, including planning, budgeting, cost control, and reporting.
- Collaborate closely with subcontractors to ensure delivery in line with standards.
- Handle project management tasks as needed.
- Report to Alliance Director who is located outside Japan.
- Strategically plan and develop long term opportunities by creating a pipeline of potential orders in Japan.
- Responsible for initiating and delivering operational opportunities and P&L.
REQUIRED KNOWLEDGE & SKILLS
- Business level of English and High business level of Japanese
- Technical background (electrical, mechanical, or similar).
- 5+ years of leadership experience.
- Preferably experience working in critical environments.
- Flexible mindset to handle a wide range of responsibilities.
- Clear communication that creates trust and influence.
- Set a good example and motivate the team, client, and suppliers.
- Goal-oriented and a good facilitator.
- Attention to detail and ability to remain calm in stressful situations.
- Structured, reliable, and proactive in taking initiative.
- Maintain a professional demeanour when interacting with clients, subcontractors, and colleagues.
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