Duty Manager

2ヶ月前


Sapporo Accor Freelance

会社概要

アコーは世界で約45ブランド、5500軒以上のホテルを展開し、ホスピタリティー産業においてヨーロッパではリーダー的存在です。現在日本国内では、Mギャラリーコレクション、プルマン、スイスホテル、グランドメルキュール、ノボテル、メルキュール、イビス、イビススタイルズ、イビスバジェットの各ブランドを展開しております。

 

Accor operates over 45 brands, 5,700 hotels worldwide and is a leader in the hospitality industry in Europe. Currently, in Japan, Accor operates the following brands: MGallery Collection, Pullman, Swissotel, Grand Mercure, Novotel, Grand Mercure, Mercure, Ibis, Ibis Styles, and Ibis Budget.

求人内容

主な役割

Duty Manager(デューティーマネージャー)の主な役割

1. 主にフロントオペレーションの統括(Mainly Front Office Operations Oversight)

2. ゲストリレーションと問題解決(Guest Relations & Problem Resolution)

3. 安全管理・緊急対応(Safety & Emergency Management)

4. 品質管理(Quality Assurance)

5. スタッフサポート・育成(Team Support & Leadership)

6. レポートと引き継ぎ(Reporting & Handover)

7.夜間時間帯の責任者代行業務(Acting General Manager during night hours)

資格

学歴:

•高卒以上

応募資格

以下の経験をお持ちの方のご応募お待ちしております。

・ホテルフロント管理職経験がある方

※アコー(Accor)のシステム, Opera Cloud 利用経験がある方尚可

・日本語、英語を話せる方

(会話レベル お客様、従業員同士でコミュケーションがとれるレベル)

あると望ましい資格:

・ラグジュアリーホスピタリティマーケットでの経験

Education:

・High school diploma or above

Qualifications:

We welcome applications from candidates who meet the following criteria:

・Experience in a hotel front office supervisory or managerial role

(Experience using Accor systems, Opera Cloud is a plus)

・Proficiency in both Japanese and English

(Conversational level sufficient for communication with guests and colleagues)

Preferred Qualifications:

・Experience in the luxury hospitality market

その他の情報

ホテルインフォメーション

客室数:118室

オーナー:サッポロ不動産開発株式会社

開業:2024年1月30日

場所:地下鉄東西線バスセンター前駅5番出口より徒歩5分

Hotel Information

No of Rooms: 118

Owner: SAPPORO REAL ESTATE CO., LTD (Sapporo Holdings Group )

Open: 2024 January 30

Location: 5minute's walk from Exit No.5 of Bus Center Mae Station on the TOZAI subway Line

勤務時間

・シフト制

シフト例 22時~6時30分/15時30分~8時30分/17時30分~10時30分など

・1日当たり実働7.5時間(拘束8.5時間)

Working Hours:

・Shift-based schedule

・Example shifts: 10p.m.-6:30a.m./3:30p.m.-8:30a.m./5:30p.m. - 10:30a.m. 

・Actual working hours: 7.5 hours per day (8.5 hours including break time)/day

雇用形態

・嘱託社員(入社後1年は契約社員)

評価面談により、問題がなければ、契約満了後社員登用となります。

試用期間3か月あり(試用期間中の条件に変更はございません)

Employment Type:

・Fixed-term employee (contract employee for the first year)

・Upon satisfactory evaluation at the end of the contract period, the employee may be offered a permanent position

・3-month probation period (no change in terms and conditions during the probation period)

待遇・福利厚生など

・社会保険(健康保険・厚生年金保険・雇用保険・労災保険)入社日より適用

・交通費支給(徒歩圏内2キロ未満はなし)

・年間休日121日

・U・Iターン支援あり

・社員割引制度

・時間外手当

・休日出勤手当

・深夜手当

・出産・育児休暇

・慶弔休暇

・生理休暇

・看護休暇

・有給休暇

・食事補助(おかん)

・世界中のアコーホテルで使用できる従業員向け割引カード

・アコーの学習プログラムを通じた研修制度

・世界中で成長できるチャンス

Benefits and Perks:

・Social insurance coverage from the first day of employment (health insurance, welfare pension, employment insurance, workers' compensation)

・Commuting allowance (not provided for distances under 2 km)

・121 annual holidays

・Support for relocation (U/I-turn support)

・Employee discount program

・Overtime pays, holiday work allowance, and late-night allowance

・Maternity and childcare leave

・Bereavement leave

・Menstrual leave

・Nursing care leave

・Paid leave

・Meal allowance (provided by "Okan")

・Employee discount card usable at Accor hotels worldwide

・Training programs through Accor's learning platform

・Opportunities for career growth globally


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