About Us
The Rakuten Group has successfully launched our Mobile Network Operator (MNO) business as the fourth mobile network carrier in Japan. Our next challenge is to grow the business and make a more significant impact on the market.
Our mission in the Digital Product Management Department is to share a digitalized lifestyle with all customers. Based on customer feedback, we work closely with design and development teams, along with many other stakeholders, to bring innovative new products and features to the market that prioritize customer satisfaction.
This presents an exciting opportunity in a fast-paced environment to work with many talented individuals and modern technologies.
Job Summary
We are seeking a highly skilled Product Manager to take ownership of specific product features and delivery to market. The ideal candidate will have a solid understanding of web technologies and experience working in a role such as Product Manager or Product Marketing Manager.
Responsibilities
- Taking ownership for specific product features and delivery to market
- Collaborating with cross-functional teams to help define the product vision and create new products and features that exceed customer expectations
- Defining business requirements and planning features from start to finish that fit in with the overall strategy of the section and the company
- Creating and managing user stories and communicating with developers to deliver quality features and products within the expected timeline
- Analyzing available data to identify customer needs and market trends, and realizing continuous Customer Success
- Prioritizing new features, guiding implementation, and aligning with stakeholders
- Creating support and training documents for internal and external users
- Formulating and executing action plans to achieve KPIs
Requirements
- At least 5 years of work experience in a role such as Product Manager or Product Marketing Manager
- Solid experience with web technologies, with a background in software development, web design, or a related field
- Comprehensive experience with the complete end-to-end product lifecycle
- Familiarity with market research, understanding consumer behavior, and marketing techniques
- Proficiency in project management tools, such as Jira
- Business-level proficiency in English communication
- Business-level proficiency in Japanese communication
Preferred Qualifications
- MBA degree
- An
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