Tokyo en world Japan K.K.

【企業の特徴】
外資系ラグジュアリーブランド

<ポジションサマリー>

  • 顧客向けダイレクトコミュニケーション施策の企画・実行を担い、SalesforceやLINEを活用したCRM戦略を推進する役割
  • データ分析を基盤に最適な顧客接点を設計し、関連部署と連携しながら年間アクティベーションを管理するポジションです

【仕事内容】

  • 上長の戦略的指示および組織方針に基づいた、顧客向けダイレクトコミュニケーション施策の企画・立案・実行
  • SalesforceおよびLINEプラットフォームを活用したコミュニケーション戦略の実行およびROI最大化
  • 顧客データベースの理解およびデータ分析を通じた実行可能なインサイトの抽出
  • 年間アクティベーションカレンダーに基づく、適切な顧客・タイミング・メッセージ・ツールでの施策設計
  • 関連部署と連携し、グローバルカレンダーおよび全社戦略との整合を確保
  • 日常業務におけるタスク進行管理および業務効率の向上
  • チームメンバーへの業務指示、簡易的な指導および一次エスカレーション対応
  • 業務改善提案、潜在的な課題・リスクに関する上長へのインプット

【応募資格】
■必須

  • 日本語(ネイティブレベル)および英語(ビジネスレベル)
  • DTC/CRM/クライアンテリング/コミュニケーション関連業務の実務経験3年以上
  • CRM、1-to-many施策運用およびデータ分析経験
  • LINEプラットフォームの実務経験
  • Microsoft 365の実務使用経験
  • データ分析ツールの使用経験(BI、Looker等)

■歓迎

  • ラグジュアリーまたはリテール業界での業務経験
  • Salesforce使用経験
  • Salesforce認定資格
  • CRM/データ/経営学関連分野での高等教育修了

【給与】
万円程度 (スキル・経験により決定)

【Job Reference ID】:
JO

【英語力】:
ビジネスレベル

【日本語力】:
Fluent – Native level (Equivalent to JLPT N1)

【待遇・福利厚生】:
リモートワーク制度(ハイブリッド勤務) フレックスタイム制度 社会保険完備

【休日休暇】:
完全週休二日制(土曜、日曜、祝日)、年末年始休暇、年次有給休暇

*【選考プロセス】*
:
書類選考、面接数回を予定

雇用形態 :
正社員



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