Job Summary:
To provide exceptional guest service when arriving and departing from the hotel. Assist guests with information, directions, and luggage handling in a prompt and professional manner.
Key Responsibilities:
- Handle temporary, long-term storage, and delivery of lost baggage
- Provide mail and message delivery services
- Organize and arrange taxi services and airport transfers
Requirements:
We are seeking a highly skilled and experienced individual with:
- Bachelor's degree in any discipline (Hospitality degree preferred)
- Minimum 2 years of experience in Front Office or Concierge role in a similar capacity (5-star environment preferred)
- In-depth knowledge of the city, tours, and excursions to refer guests
- Excellent English and Japanese communication skills (written and spoken)
- Professional disposition, strong communication, and interpersonal skills
Estimated Salary: $45,000 - $60,000 per annum
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