Floor Manager

7日前

Tokyo H&M Group Full time

企業概要

Floor Manager

Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?

If you answered yes, why not join us? This could be your first step towards a new and exciting career at COS As floor manager, you will report to store manager and your homestore would be in Tokyo.

常に挑戦し続け、すべての人を受け入れるコミュニティをつくる会社をお探しですか? また、共通のビジョンを持った仲間をお探しですか?

"はい"と答えた方、私たちと一緒に働きませんか? COSでの新しい、そしてエキサイティングなキャリアへの第一歩となるかもしれません。フロアマネージャーとして、あなたは店長に報告し、あなたのホームストアは東京内になります。

: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

COSについて: 革新的なデザイン、洗練されたエッセンシャル、ワードローブのアイコンを提供するCOSは、現代文化に根ざしたファッションブランドです。創業以来、私たちのデザイン理念は、長く着られるスタイル、品質、サステナビリティを第一に考えてきました。現在コレクションに使用されている素材の92%は、以前と比べよりサステナブルな方法で調達されています。

COSは、Arket、Monki、Weekday、Afound、& Other Stories、H&Mとともに、H&Mグループを構成するユニークなブランドの1つです。H&Mグループは、世界74カ国の市場で17万人以上の従業員を擁し、世界第2位のファッション企業です。2007年にCOSを立ち上げて以来、世界中で200以上の店舗を展開しています。

求人内容

About the role...

Although every day will be different, some of the things that you will do regularly include;

  • Offering customers a high level of service; starting conversations with them and helping them create outfits
  • Analysing selling information and working with the store manager, maximise the sales performance of your department
  • Leading a team of sales advisors to achieve excellent standards of service
  • Supporting recruitment events and ensure all new colleagues are made to feel welcome and are well-trained.
  • Assisting the store manager to identify future talents and putting together development plans to support their progression
  • Being a COS brand ambassador and providing the best experience for our customers.
  • Stepping in for the store manager in his/her absence

    • フロアマネージャーとして、次のようなことが期待されます

  • スタイリングのアドバイス、商品知識、店舗での経験を通じて、お客様に高いレベルのサービスを提供すること
  • 販売情報を分析し、ストアマネージャーと協力して、担当エリアの販売実績を最大化すること
  • セールスアシスタントのチームを率いて、優れたサービス水準を達成すること
  • 採用プロセスをサポートし、新入社員を迎い入れトレーニングを実施すること
  • ストアマネージャーのアシスタントとして、将来性のあるスタッフを特定し、その成長をサポートするためのキャリア開発を計画すること
  • 店舗運営を 管理すること
  • COSのブランドアンバサダーとして、お客様に最高のショッピング体験を提供すること
  • ストアマネージャーが不在の場合は、ストアマネージャーとしての役割を担うこと

    • 資格

    About you...
    To work as a floor manager, you should have previous management/leadership experience plus the qualities below.

  • Minimum 1 year management experience within a retail environment.
  • Excellent communication skills and the ability to lead, train and develop a team
  • Customer focused
  • Self-motivated & positive
  • Adaptable
  • A genuine interest in others
  • Open to learn about and sell our products
  • Excellent planning and organisational skills
  • Good analytical and problem-solving abilities
  • Excellent commercial abilities and interest in fashion, retail.
  • Ability to work a flexible schedule including early mornings, weekends and evenings when required

    • フロアマネージャーとして働くには、これまでのマネジメント/リーダーシップの経験に加えて、以下の資質が必要です。

  • アパレル業界での1年以上のマネジメント経験
  • 優れたコミュニケーション能力と、チームを指導・育成する能力
  • お客様のニーズを第一に考えられる
  • 自発的かつ積極的である
  • 順応性がある
  • 他者に対する好奇心がある
  • 当社の製品について学び、販売することに前向きである
  • 優れたプランニング力と組織力がある
  • 優れた分析能力、問題解決能力がある
  • ファッション、リテールに関する優れた商業能力、さらに興味がある
  • 必要に応じて、早朝、週末、夜間を含む柔軟なスケジュールに対応できる
  • 東京のストア(青山,お台場)に出勤が可能である(業務上の都合により、他店舗への移転やその他の移動の要請が伴う場合があります。)

    • その他の情報

    What we value most :

    Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious , we dare to be different , we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

    At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background.

    私たちのバリュー :

    私たちが新入社員に求める最も重要な特性は、企業価値とのアライメントです。私たちのバリューは、私たちが何よりも高く評価する行動です。私たちは オープンマインド で 好奇心を持つこと 、あえて人と違うことをし、 常に向上心を持ち 、従業員が主体性を発揮できるよう 力づけ、信頼します 。私たちのバリューは、私たちのありたい姿、何を支持し、どう行動するかの一部なのです。

    COSでは、誰もが感謝され、大切にされていると感じられる職場づくりに力を入れています。個人の違いを尊重し、バックグラウンドに関係なく新しい人を迎え入れ、すべてのスタッフの奮闘を評価します。

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