Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.
You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.
Job Summary
Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations.
Responsibilities
Facility / Infrastructure Maintenance
Performs moderately difficult preventative and corrective maintenance checks on-site to facility components
Performs moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measures
Monitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues issues that require judgement in resolving while following standard operating procedures
Operates and maintains plumbing, fire suppression, and safety systems
Operates critical infrastructures under the supervision of more senior technical staff
Normally receives little instruction on daily work, general instructions on newly introduced assignments
Vendor Support
Supports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out.
In cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-date
Site Administration & Incident Support
Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts
Identifies Single Points of Failure (SPOFs) and makes recommendations
Responds to all moderately difficult on-site incidents, including failures, problems and delays
Uses substantial understanding in following operating procedures to support on-site administration
Work Orders & Additional Projects
Completes routine work requests and circuit installations
Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime
Makes minor changes to mechanical, electrical and specialized systems, as directed
Carries out infrastructure projects
Collaboration
Collaborates with others to resolve moderately difficult facility incidents
Effectively collaborates within the department; may mentor team members on general maintenance activities
Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment
May recommend infrastructure projects
Qualifications
Typical Degree & Years of Experience
Typically requires a high school diploma and 2-4 years of equivalent work experience
データセンター設備のメンテナンス・工事
・データセンター内の設備運用・保守管理(電気設備・機械設備・中央監視・消防設備)
・データセンター内のアラームの監視、現場検証
・予防保全または是正・修理においてサイトシニアスタッフのサポート
・点検スケジュールの調整
ベンダーサポート
・設備管理ベンダー及び電気/機械工事ベンダーのマネジメント
(作用前のブリーフィング、作業中の監視、作業完了後の確認etc)
サイト管理及びインシデント管理
・MOP(点検手順書)の確認、指摘及びMOP(点検手順書)やスクリプトの英訳
・点検に対する他部署や顧客からの質問や調査の対応
・社内システムを使用した点検管理、設備資産管理、設備システムのモニタリング管理。
・省エネに向けての実行
・インシデントのトレーニングを定期的に実行
・現場でのインシデント対応において上級スタッフを補佐し、指示通りに行動
・基本的なインシデントの対応は、自身の知識と経験に基づいて開始することができる
・インシデント後の根本的な原因の解明と改善
・データセンター内の設備における設備容量管理
作業指示
・顧客用電源回路に対する基本的な作業依頼や設置の完了。必要に応じて納期短縮や工事コストの精査の実行
共同作業
・営業部門と連携して、顧客受け入れのサポート(サイト調査シート、見積取得、製品選定、設計、納期確認、納期調整)
・顧客受け入れ工事中の、他部署への工事進捗の情報を提供
・他部門と協力し、顧客向けの監査対応
その他
・海外部門との英語でのやり取り(基本的にはメール、チャット)に抵抗のない方
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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