【業務内容】
決定した案件をProactive Sales より引き継ぎ、お客様と打ち合わせをし、関係部署と連携しながらイ.ベントのアレンジを担当していただきます。
- 会議および宴会の収益機会を最大化する
- セールスやその他の収益創出ビジネスプランに基づき、一般宴会と団体宿泊のビジネスを積極的な手法を用いて設定された目標を達成する。
- ホテルのセールス戦略を理解し、他の営業チームメンバーと共にビジネス拡大を目指す。
- 競合市場を理解し、ホテルが地元市場で競争的な地位を維持できるようアプローチする。
- チームを効果的に育成し、高いサービス水準と積極的なイベントコーディネートを行う。
- 顧客と強い信頼関係を築き、ご要望を上回るサービスを提供する。
- 上記は主な業務内容の要約であり、これまでのご経験に応じて活躍いただける幅も広がります。
【求める要件】
- 英語スキル(メールや電話で対応していただきます。)
- 日本語スキル(ネイティブレベル)
- PCスキル
- ホテル経験または、セールス経験をお持ちの方
【本ポジション・職場の魅力】
- ヒルトン小田原リゾート&スパは、都心からわずか1時間の自然豊かなロケーションに位置し、多様なお客様から人気を博す人気リゾートです。
- 多様な人材が働く国際的かつ家族のような温かみが感じられる職場で、一例として次のような独自の福利厚生も完備しています。
例:GO Hilton 従業員割引制度(特別価格で宿泊およびレストラン利用が可能)、従業員食堂(休憩時1日2食まで無料)
- 従業員のキャリアアップを応援しているのも特徴の一つです。本ホテルのみならず、ヒルトングループ全体で社内公募制度があり、これを活用して将来様々なポジションに挑戦できる環境があります。
- 地元が好きで長く働きたい方、将来を見据えてキャリアアップができる環境を探している方…国籍・年齢・性別などを問わず様々な方が働ける環境を整え、皆さんをお迎えするのを心待ちにしています
選考プロセス
書類選考→ 面接(人事&部門長) ※状況に応じてプロセスが変更となる場合があります。
A Conference and Events Sales Supervisor will support conference and banquet selling strategies to maximise lead conversion and revenue.
What will I be doing?
As Conference and Events Sales Supervisor, you will support conference and banquet selling strategies to maximise lead conversion and revenue. The Conference and Events Sales Supervisor will also support a culture of high quality standards and proactive selling. Specifically, a Conference and Events Sales Supervisor will perform the following tasks to the highest standards:
- Maximise all conference and banqueting revenue opportunities
- Assist in reviewing forthcoming business plans, identify gaps and ensure proactive measures to fill capacity and meet set targets
- Seek opportunities to increase sales and conversions within the Team
- Contribute to the selling strategy of the hotel, and manage the departments to achieve that strategy
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
- Ensure the Team is developed effectively and generate a culture of high quality standards and pro-active selling
- Manage an events schedule to maximise yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
What are we looking for?
A Conference and Events Sales Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Demonstrated previous experience working in the Conference and Events function
- Demonstrated previous experience supervising a team
- Knowledge of the hotel property management systems
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Work Locations
Hilton Odawara Resort & Spa
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Catering and Event Services
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