About Japan Experience
Are you passionate about travel, hospitality, and showcasing the best of Japan to the world?
Japan Experience, a European-based travel agency dedicated exclusively to Japan, is looking for a House Supervisor to join our dynamic House Product Team in Kyoto
From Japan Rail Passes and rental cars to SIM cards and vacation homes, Japan Experience offers everything travelers need for the perfect Japan adventure.
Job description
Join Japan Experience – Help Us Create Unforgettable Stays Across Kyoto
A core pillar of our business is our House Rental operation, where we manage nearly 54 unique, stylish homes across Japan – including 35 carefully curated properties in the heart of Kyoto.
We're now seeking a House Supervisor to lead day-to-day operations and elevate the guest experience in Kyoto. This is a hands-on, rewarding role at the center of one of Japan's most iconic cities.
Your Mission:
Oversee the daily operations of 35 homes in Kyoto
Manage and coordinate bookings across multiple platforms
Supervise local staff and cleaning teams
Maintain high standards of cleanliness, comfort, and style
Handle inventory and quality control for each property
Respond to customer inquiries and ensure smooth check-ins
Welcome customers at the house and give them tips about the city
Collaborate with the sales team to improve occupancy and performance
What You'll Bring:
A strong sense of hospitality and commitment to customer satisfaction
Great communication and team leadership skills
Independent, reliable, and organized mindset
Creative problem-solving abilities in a fast-paced environment
Attention to detail and pride in presentation
This is more than just a job — it's a chance to shape the travel experience of guests from around the world and be part of a company that is redefining travel in Japan.
Candidate requirements
Languages:
English: Business level (mandatory)
Japanese: Business level
Other Requirements:
Is currently in Japan and has a valid working visa, working holiday visa candidates are welcome. Japan Experience can sponsor a working visa after valid work experience with us.
Employment Details:
Fixed-term contract 契約社員
Social Benefits, insurance
¥300,000 (40h/week) + yearly bonus+ 750 yen meal package a day
Ideal start date: as soon as possible
To discover our houses in Kyoto
Réf: d79c6899-08b e7-47b9c8476068
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