Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
●業務内容
・金融関連顧客の特別保守・運用チーム内のサブリーダーとして、運用業務の構築とチームメンバーの運営を行う
・運用保守チームのデリバリの品質、体制に責任を持ち、お客様のITサービスの安定をリードする
・顧客とのコミュニケーションの窓口となり、運用保守チームの活動内容を調整し確実な対応ができるようにコントロールする
・重要・緊急対応発生時に、エスカレーションマネージメントとして、対応内容の取りまとめ、およびお客様対応を行う
・システムの導入・構築に際し、運用観点で支援することをサービス範囲とし、IT環境全般の継続的な全体最適化に貢献する
・トラステッドアドバイザーとして、効果的な顧客との関係の構築と維持をし、顧客の満足を継続する。また顧客との継続的なリレーションを構築し、顧客およびHPEのビジネスに貢献する
●必要知識およびスキル
・5年以上のIT技術職経験(システム構築、保守や運用管理など)がある
・保守運用チームでのリーダー、もしくはサブリーダー経験
・プロジェクトマネジメント領域の知識と実務経験
・発生する問題の解決に向けてチームおよび協力会社と、主体的に計画/調整/実行を行うことができる
・保守運用チームや顧客報告で利用されるドキュメントの作成、顧客説明ができる
・Server, Network, Storage, OS,などインフラの基礎知識と対応経験
・Linux、VMware、Database等の基礎知識と対応経験
・Open Shift, GitHubおよびOSS製品の基礎知識と対応経験、もしくは今後これらのテクニカルスキルをトレーニングと実務を通じて身に付けられる素養を持っている
●あると望ましい経験や知識、資格
・ミッションクリティカルなシステムの運用スキル
・ITILファウンデーション資格
・OSS製品を利用した運用関連ツールの製品知識
・英語のコミュニケーションスキル
・セキュリティ関連の知識
●勤務地
・主に東京都江東区(HPEオフィス)
Join us and make your mark
We offer:
• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element Want to know more about it?
Then let's stay connected
HPE Careers (@hpecareers)
• Instagram photos and videos
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.
#japanexperienced
#LI-Hybrid
#HPE Services
#Japan
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
ServicesJob Level:
TCP_03HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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