This position is located in the Single Sailor/Liberty Program, Morale, Welfare and Recreation (MWR) department, Fleet Activities Yokosuka, Japan. The purpose of this position is to provide assistance in operation of the Liberty Center.
Duties
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The incumbent is responsible for the day-to-day operations of the Single Sailor Center and Recreation Center.
Greets and welcomes patrons in a friendly and courteous manner. Provides a casual and warm atmosphere.
Enforces Center operating policies and procedures and ensures that all customers adhere to such policies and procedures.
Promotes harmony with and between patrons of the facility, following prescribed customer relations techniques.
Discusses patron problems and complaints and attempts to resolve them satisfactory.
Maintains the Message Board and ensures that it is updated regularly.
Keeps abreast of all MWR events and other recreational programs.
Acts as a receptionist for the Supervisor and staff, receiving visitors and telephone calls, personally answering questions regarding tour and event material, and referring other questions to cognizant activity personnel.
Coordinates patron requests for reservations of tours and special events.Answers patrons' questions by phone and inquiries on site.
Assists in the setup and takedown of events.
Leads facility events and liberty tours.
Monitors facility and event inventories.
Perform other duties as assigned.
Requirements
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Conditions of employment
Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI).
Incumbent must be able to work varied work schedules to include evenings, weekends, and holidays.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possesses the following:
High School Diploma or equivalent required. (MUST submit proof at the time of application)
0-6 months general experience is preferred.
Incumbent must have a working knowledge of the Recreation Program Operation or experience providing recreational activities for young adults.
Must be able to handle money accurately.
Ability to operate a cash register and personal computer. Incumbent must have basic accounting knowledge.
Must possess good customer service skills.
Ability to communicate with customers by phone and in person.
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
職務レベル
エントリーレベル
雇用形態
パートタイム
職務タイプ
その他
業種
軍隊
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