We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Team:

Solution Architects are part of our CoE and Programs team and are responsible for onboarding customers onto the Celonis platform and ensuring the necessary technical components are in place for customers to drive value with Celonis. This role sits within our Celonis Services and works closely with Celonis' CoEs to deliver a successful customer journey. Working in this ever-growing team provides a great opportunity to make a big impact

The Role:

As a Senior Solutions Architect, you are an integral part of our project teams and are one of the first touchpoints our customers will have with Celonis. In order for our customers to realize value, you will drive the technical setup needed for our customers to benefit from all the features and functionalities that Celonis has to offer, such as process mining, execution management, process automation, Action Flow and task mining. As every customer environment is different, you will be the main point of contact for digesting the technical requirements from the customer to understand what's needed for successful integrations to their source systems. You also will lead conversations about user management and authentication and will act as a technical liaison to the customer to ensure there are no technical barriers to user adoption.

The work you'll do:

• Work with enterprise customers as part of the customer value journey and perform the technical onboarding process of Celonis
• Technical discussions with customers to identify key system architecture components; propose and help customers build solutions that unblock deployments
• Establish real-time integrations to customer source systems via APIs and Celonis internal integration solutions
• Advise customers of authentication and user/group management and provisioning solutions for the Celonis platform
• Eliminate any technical barriers to user adoption of Celonis

The qualifications you need:

• Proven experience of 3~10 years in industry with experience to work on Python, ETL, SQL.
• Solid experience with project management, outstanding customer-centric & proven experience working with customers.
• Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming (Kafka or similar), SSO, LDAP, IT Security, Agile, etc.
• Experience with SQL & Python as well as with data pipelines & ETL processes for large volumes of data.
• Knowledgeable about security and compliance topics for enterprise applications
• A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience
• Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus
• Strong communication skills and fluency in English and Japanese

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

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