Job Description:
Business Overview
The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology foundation. Within TMD, the Corporate IT Supervisory Department (CITD) drives Rakuten Group's global corporate IT services and infrastructure. Our mission is to empower Rakuten through innovative and secure IT solutions that enhance efficiency and foster productivity.
Department Overview
The Corporate IT Service Department (CITSD) empowers Rakuten through innovative and secure IT solutions that drive efficiency and enhance productivity. Our service scope encompasses enterprise application management for core business functions, driving business process automation and digital transformation through our IT platform, providing comprehensive end-user support and operations, and optimizing IT processes to support a range of essential services and platforms.
Position:
Position Details
Provide and operate an AI agent development platform
- Build and manage a platform for employees to easily create and deploy AI agents (citizen development).
Develop and publish AI agent development guidelines
- Set standards and best practices to ensure secure, ethical, and high-quality AI agent development.
Offer CoE (Center of Excellence) consulting and support
- Serve as an internal AI expert team, providing consulting and technical support to business units.
Design, develop, and operate AI solutions for automation
- Identify automation opportunities, deliver AI-powered solutions.
- Evaluate and pilot the latest AI technologies (PoC), and continuously improve solution performance.
Collaborate with business users to define requirements
- Work closely with stakeholders to understand needs and deliver valuable AI solutions.
Maintain and enhance data integration platform and strategy
- Oversee data infrastructure to ensure quality, accessibility, and governance for AI deployment.
Ensure AI governance, compliance, and risk management
- Manage risks, ensure regulatory compliance, and promote responsible AI use.
Work Environment
Number of colleagues: Approximately 30-40, including overseas locations
Work atmosphere: The workplace is bright and friendly. It has an open and free atmosphere, making it an environment where you can actively express your opinions and make new proposals.
Development environment : RPA(BluePrism), Microsoft 365 Copilot / Copilot Studio, Azure AI Foundry
Mandatory Qualifications:
- More than 3 years of experience in application development
- OS: Windows, Linux
- Programming languages: Python (or other programming languages)
- Framework: Not specified
- Development environment: Not specified
- Development tools: RPA (Blue Prism) or Power Automate
- Other tools: GitHub, BitBucket
Desired Qualifications:
- Experience in AI agent development
- Experience in requirements definition and business analysis
- Basic design of web application development
- Business process improvement
- Ability to organize things while paying attention to detail
- Ability to integrate and explain data in appropriate formats to stakeholders with various perspectives
- Agile development
- Development environment: Microsoft Azure
- Development tools: Microsoft Copilot Studio, Azure AI Foundry, Other AI agent development tools
Other Information:
Additional information on Location
Attendance at the office is required 4 days a week.
Additional information on English Qualification
TOEIC score of 800 or above (required)
Business-level or higher English speaking ability
Japanese communication skills
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