Triumph is one of the world's largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph and sloggi. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).

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Our Digital Commerce Sales Department in Tokyo, Japan is looking for a

Digital Commerce Business Planner (Japanese Speaking)

Purpose of the Job

This position is responsible for the management of E-commerce site (online retail store) in order to achieve our sales budget. This position is required for Sales promotion planning of EC site, Management the web page based on consumer centric idea, Operation of the e-mail magazine, Merchandising management, Inventory management, etc.

In addition, supervisor is required supporting section manager to achieve section target

• Share information to line manager in a timely manner, make proposals based on experiences and ideas, and make decisions and execute actions speedily. In cases, support colleagues.
• Collaborate with Internal and External stake holder based on Expertise

GENERAL DUTIES & RESPONSIBILITIES

• Sales planning.

Making sales plan and conduct PDCA cycle to achieve the sales budget

• Inventory control

Checking stock efficiency and monitoring stock

• Promotion planning.

Make promotion plans such as an Web advertising for digital marketing, e-mail magazine.

• Management of Internet advertising vendor
• Direction of a Web page
• Management of the Web page creative process of the EC
• Direction of e-mail magazine.

Creates the e-mail magazine and manage scheduling and delivery

• Web KPI analysis.

Analyze and review web data of site performance and campaign results

• Consumer care.

Handle the inquiry from the CS team and collaborate to solve a problem

• Systems operation.

Collaborate with IT to trouble shoot the system issue

Your Responsibilities:

• Minimum 5 years of professional experience, including 3+ years in e-commerce marketplace operations (e.g., Rakuten, Yahoo Shopping)
• Proven B2C experience in the consumer goods or retail industry, specifically in the internet space
• Hands-on experience in web promotions, e-commerce administration, and managing digital advertising vendors
• Strong track record in sales planning, sales promotion, and customer engagement, especially within Rakuten or similar platforms
• Experience managing PDCA cycles aligned with marketing calendars
• Full ownership of Rakuten Store operations and achievement of sales/volume targets
• Ability to supervise and coordinate with external vendors
• Native or fluent Japanese is essential; business-level English is a plus
• Familiarity with web tools (Photoshop, Illustrator, Dreamweaver) and basic IT knowledge preferred
• Female candidates are encouraged to apply due to the nature of the product and customer segment
• Responsible for 3rd-party e-commerce sales across Triumph, Sloggi, and AMOStyle brands in Japan

We offer:

You will never walk alone

As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.

Make a Difference, together

The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.

Putting People at the center

At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy

We continuously strive to recruit new talent, offering them one of the textile industry's most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company's workforce. In the last years, we have had a specific and successful drive to increase the number of women in management.

Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.