Top key responsibilities:
- Reports to Senior Client Services Manager in Japan.
- Support day-to-day account operations.
- Assist in preparing reports, presentations and client deliverables.
- Coordinate with internal teams to help ensure timely delivery of services.
- Respond to client inquiries in a professional and timely manner, escalating to managers when needed.
- Maintain accurate client records and support business transactions.
- Learn CARMA's products and services to gradually contribute to upsell and cross-sell opportunities.
Required qualifications / certifications:
- 3 Years minimum of experience required
- IT savvy
- Able to work in a fast paced & collaborative environment
- Languages required: English & Japanese
- Preferred industry background (if any): PR, Marketing, Advertising
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