Chiyoda, Tokyo CARMA

Top key responsibilities:

  • Reports to Senior Client Services Manager in Japan.
  • Support day-to-day account operations.
  • Assist in preparing reports, presentations and client deliverables.
  • Coordinate with internal teams to help ensure timely delivery of services.
  • Respond to client inquiries in a professional and timely manner, escalating to managers when needed.
  • Maintain accurate client records and support business transactions.
  • Learn CARMA's products and services to gradually contribute to upsell and cross-sell opportunities.

Required qualifications / certifications:

  • 3 Years minimum of experience required
  • IT savvy
  • Able to work in a fast paced & collaborative environment
  • Languages required: English & Japanese
  • Preferred industry background (if any): PR, Marketing, Advertising


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