About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The 123-room Four Seasons Hotel Kyoto is the company's second destination in Japan, in the city's historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.

Justification

The Four Seasons Hotel Kyoto is looking for a House Attendant. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Rooms Division, the House Attendant works across disciplines to deliver an exceptional experience.

Responsibilities

BASIC PURPOSE: The Houseman is responsible for assisting the Room Attendants on a daily basis and responds to a wide variety of guest and internal requests to achieve maximum customer satisfaction while complying with all Four Seasons' policies.

ESSENTIAL FUNCTIONS:

Keep all guest corridors neat, vacuumed and dusted

Clean mirrors, furniture, floors, elevators, and doors

Inventory and maintain the cleanliness of all linen closets and empty trash

Resupply guest room supplies in the linen pantries daily

Deliver and pick-up guest request items when assigned (i.e. irons, ironing boards). This also includes making up and delivering cribs and rollaway

Assist the housekeepers by removing the trash and soiled linen from the guest rooms

Assist in making beds to the Four Seasons standard

Deliver linen from the laundry to the floors, including armoires, as needed

Spot clean furniture and carpets as instructed

Maintain the cleanliness of the stairwells and service elevator areas by sweeping, mopping and dusting the areas

Assist in moving beds and furniture as requested

Offer assistance to guests when requested or needed

Report any maintenance deficiencies to housekeeping

Assist in, turning mattresses, removing or hanging sheers and drapes

Employ proper use and maintenance of all equipment and supplies

Respond properly in any hotel emergency or safety situation

Complete any project assigned by the Managers

About Four Seasons Hotel Kyoto

The 180-key Four Seasons Hotel and Hotel Residences Kyoto is the company's second destination in Japan, in the city's historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 110 hotels and private residences in major city centers and resort destination in over 46 countries, and with more than 50 projects in development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kyoto provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.

What to expect: You will......

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

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