【職務内容】
Salesforce(Sales Cloud、 Service Cloud、 Marketing Cloudなど)の導入・活用プロジェクトにおいて、プロジェクト立ち上げ→推進を支援します。
クライアントの経営課題を捉え、提案・クロージングを行うセールスとしての業務から、
導入・定着までを設計・管理するプロジェクトマネージャー(PMO)までの業務をお任せいたします。
■セールス・ITコンサルティング業務
・顧客の経営課題、業務課題のヒアリングと分析
・IT戦略全体の中でのSFA/CRMの位置づけの整理、活用方針の策定支援
・業務プロセスの可視化(As-Is)と、SFA/CRMを活用した理想の姿(To-Be)の設計支援
■戦略的PMO業務
・プロジェクト全体の進捗管理、課題管理、リスク管理、品質管理、コスト管理
・各種会議体(定例会など)のファシリテーション、資料作成(報告書、議事録含む)
・インプリベンダー(SIer・自社リソース)のコントロール、成果物レビュー、折衝
■ステークホルダー・マネジメント
・経営層、業務部門、情報システム部門など、関連部署との合意形成、調整
・導入後の定着化支援、活用促進施策の企画・実行支援
【求める人材】
・ 高いドキュメンテーション能力およびファシリテーション能力
・ Salesforce導入プロジェクト、または他の主要SaaS/CRM(MicrosoftDynamicsSAPC4Cなど)導入プロジェクトの経験(2年以上目安)
・ PMO、またはプロジェクトリーダー/マネージャーとしての実務経験(進捗管理表、課題管理表、WBSなどの作成・運用経験)
・ ITコンサルティングファーム、SIer、またはSaaS事業での営業実務経験(3年以上目安)
【歓迎】
・ Salesforce認定資格(認定アドミニストレーター、各種コンサルタント資格など)
・ 法人営業(BtoB)の実務経験(特にSFA/CRMのユーザーとしての経験は尚可)
・ Salesforce以外のSaaS(MAツール、BIツールなど)に関する知見
・ 業務プロセス改革(BPR)の設計・改善経験
【給与】
年収600~1140万円,※職務経験を考慮のうえ決定いたします。
【勤務地】
東京都港区
【勤務時間】
08:30~17:30
【雇用・契約形態】
【待遇・福利厚生】
通勤手当
【休日・休暇】
有給休暇 慶弔休暇 年末年始休暇 夏期休暇
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