Tokyo Richemont

修理用部品の
需要予測 , 購買, 在庫管理 スタッフ/シニアスタッフ
仕事内容
カスタマーサービス部門は、個人のお客様やブティック、ディーラーに対して、ハイレベルなカスタマーサービス(商品販売時の文字彫り等、販売後の修理、技術サポート)を提供し、ブランドのビジネスをサポートする役割を担っています。

今回募集するポジションでは、日本での修理業務に使用する部品の在庫管理、需要予測、購買・発注業務を一貫してご担当いただきます。数万SKUに及ぶ部品の在庫精度維持、需要予測に基づく適正在庫の確保、ブランド本社へ発注・購買を通じて、修理のリードタイムの短縮とお客様の満足度向上に寄与することのできる重要なポジションです。また、カスタマーサービス部門内の様々なカウンターパートだけでなく、ローカルおよびセントラルブランドチームとも密接にコミュニケーションを取りながら、課題解決や改善提案を積極的に行っていただきます。

担当業務
主な担当業務は以下のとおりです。

在庫管理:

  • 時計、ジュエリー、ペン等の部品在庫レベルの管理と最適化(ブランド本社との交渉・調整による決定)
  • 部品に関するブランド本社との調整 (入荷品の過不足処理、品質レポートなど)

需要予測:

  • 過去の修理品・消費データに基づく需要分析
  • 日本国内における部品需要予測(在庫対象、在庫レベル)
  • MRP(資材所要量計画)管理とその定期的なパラメータメンテナンス
  • MRP対象外の品目の在庫補充

購買・発注:

  • ブランド本社への部品発注と発注計画の作成
  • 発注進捗とデリバリーに関するスケジュール管理
  • 発注・入荷遅延時の対応および代替案の検討
  • 注文残の納期管理

レポーティング:

  • 部品に関する統計的トピックについてのローカルブランドとの調整
  • 統計的KPIの管理(問題分析、報告、改善のための行動)
  • 市場・関係部門からの問い合わせへの対応(部品の価格、在庫状況、マスターデータ、製造中止品など)

応募条件

  • 大学卒
  • 3年程度のビジネス経験、購買業務の経験があれば尚可
  • 高級ブランドビジネス、時計業界での経験があれば尚可
  • 統計的知識・思考、分析的思考能力
  • ネイティブレベルの日本語
  • 英語でのコミュニケーション能力 (英語で2~3人の定例会議を運営できる程度、目安としてTOEIC 600点以上)
  • MSエクセルの中級レベルのスキル(IF、XLOOKUPなどの関数を使用できること)
  • ビジネス系システムの業務経験、SAPの経験があれば尚可

望まれる人物像

  • 顧客志向のチームプレーヤー (高いコミュニケーション能力がある方)
  • セルフスターター (主体的に行動ができる方)
  • 前向きに問題解決に取り組める方
  • 論理的な思考、説明が簡潔な言葉でできる方
  • 柔軟な発想で新しいことに挑戦する意欲がある方
  • 時計、ジュエリー、ペンなどの修理業務に興味のある方

その他

  • ジョブローテーションあり


  • Japan UCB

    We are looking for a motivated Supply Chain Manager to join our team in Saitama. As a key member of our supply chain team located at our manufacturing site in Saitama, you will play an important role in ensuring stable supply and high-quality product production. · Lead production ...


  • Japan UCB

    We are looking for Supply Chain Managers who are motivated and passionate about creating value for patients. · A key role in our team involves working at our manufacturing site in Saitama to ensure stable supply and high-quality product production with competitive costs through q ...


  • Chiyoda myGwork - LGBTQ+ Business Community

    This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. · We believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prev ...


  • Chiyoda Johnson & Johnson Innovative Medicine Full time¥12,000,000 - ¥14,000,000 per year

    We are seeking a Staff member to join our team in Chiyoda, Tokyo, Japan. The successful candidate will be responsible for providing excellent customer service and supporting the business operations of our Surgery/Cardio CS department. · Provide exceptional customer service and su ...


  • Saitama UCB

    We are seeking motivated Supply Chain Manager to join our team in Saitama. · The successful candidate will lead production control, inventory control, purchasing, warehouse management and delivery. · Key Accountabilities/ResponsibilitiesLead production control, inventory control, ...


  • Saitama UCB Full time

    Stable supply and Production of stable quality products with Competitive cost through Qualified system and Procedure by Motivated person. · ...


  • Saitama, Saitama UCB

    We are looking for motivated Supply Chain Manager who can create value for patients by utilizing their skills effectively. · UCB is a global biopharmaceutical company with approximately 8,500 employees worldwide who are inspired by patients to push beyond boundaries to deliver in ...


  • Tokyo, Tokyo PERSOL CAREER BRS (Bilingual Recruitment Solutions)

    今퇶볽fullflex 川し으을 세요 / · worldwide business expansion by over 50 countries · ...


  • Tokyo, Tokyo Nike

    This role oversees order management operations across both Partner and Nike Direct businesses. · ...


  • Tokyo, Tokyo Nike

    This role is part of Nike Japan Supply Chain and reports to the Integrated Fulfillment Planning Manager. · Collaborate with cross-functional teams to improve business processes effectively and efficiently. · ...


  • Tokyo, Tokyo Nike

    Nike is seeking a strategic leader to oversee order management operations across both Partner and Nike Direct businesses. · ...


  • Tokyo, Japan Nike

    This role is part of Nike Japan Supply Chain and reports to the Integrated Fulfillment Planning Manager. · ...


  • Tokyo, Japan Nike

    This role is part of Nike Japan Supply Chain and reports to the Integrated Fulfillment Planning Manager. They collaborate with Logistics, Marketplace Supply Chain, and partners across Planning, Finance, Merchandising, and Marketing to maximize in-season fulfillment and ensure tim ...


  • Tokyo Diageo

    We are looking for a Distribution Requirements Planner to manage stock movements across the supply chain network and maintain optimal stock cover at each location. · ...


  • Tokyo, Tokyo Nike

    The Senior Supply Chain Process Analyst is a collaborative team player and proactive self-starter with exceptional communication and analytical skills. This individual is passionate about elevating supply chain performance to enhance the consumer experience and thrives in managin ...


  • Tokyo L'Oréal

    The job position is Supply Chain Controller responsible for driving and controlling supply chain financial performance. · ...


  • Tokyo, Japan Biogen

    The Japan Supply Chain Lead is responsible for Commercial Drug Supply and the lead of the Sales & Operations Planning process. · They are responsible for developing sustainable packaging strategies, leading and managing the distribution network to optimize cost and sustainability ...

  • MSC Process Analyst

    2週間前


    Tokyo, Tokyo Nike

    The role operates in a fast-paced environment and partners closely with cross-functional teams to deliver initiatives that drive marketplace success. · ...


  • Tokyo, Tokyo Sanofi ¥5,400,000 - ¥7,400,000 per year

    This is a unique program tailored for European youth interested in challenging themselves with meaningful assignments across the globe. At Sanofi we have a strong ambition to invest in young talents who will drive the success of Sanofi tomorrow. · ...


  • Tokyo Stanley 1913

    We are seeking a highly skilled Program Manager Supply Chain to oversee and manage our third-party logistics providers to ensure they meet service level agreements and cost targets at goal level. · 3PL Management: Oversee and manage the performance of our third-party logistics (3 ...


  • Tokyo, Japan ReachExt K.K. ¥4,500,000 - ¥9,000,000 per year

    Implementation of Oracle Order Management Cloud and experience in solution workshops. · ...