At Amazon Vendor Services (AVS) we are rapidly expanding our "First in Japan, first in the world" Amazon Professional Services team.
Our AVS ProServe team goes deep with our largest and most sophisticated vendor customers, combining elite client-service skills with cutting edge data science techniques, backed up by Amazon's 20+ years of experience in Japan.
We start from the customer's problem and work backwards to apply distinctive results that "only Amazon" can deliver.エンゲージメントリードは、顧客、製品、チャネル eコマースの最も重要な問題に取り組むために最大限の取り組みを行っているシニアリーダーと協力します。顧客に対する理解と業界に関する洞察を活かして、ベンダーの戦略を変革し、ビジネスの成長軌道を変えるようなエンゲージメントの実施を担うチームを率います。また、専任のデータサイエンスチームと直接連携して、数百のベンダーに拡張したり、市場を変革する可能性のあるカスタムソリューションのプロトタイプを作成します。チームのThought Leader(思想リーダー・オピニオンリーダー)として、ベンダー、チームメンバー、AVS 社内外のパートナーと協力して、私たちの働き方、顧客へのサービス提供方法、将来の能力への投資先についての洞察を共有します。
As an Engagement Lead, you will work with senior leaders of our largest vendors to tackle their most critical problems in eCommerce, marketing, supply chain, and new product development.
You will use your customer understanding and industry insight to lead teams in the delivery of engagements that transform vendor strategy and change the trajectory of their business growth.
You will also work directly with our dedicated Data Science team to prototype custom solutions with the potential to scale to hundreds of vendors, and even change the market.
As a thought leader in the team you will also work with vendors, team members, and AVS internal and external partners to share insight into the way we work, how we serve customers, and where we invest in future capabilities.
これは、テクノロジー業界におけるプロダクトマネジメントやその他の実践的なビジネスオーナーシップの役割についての理解を深めながら、クライアントサービスのスキルを活用したいと考えている場合に理想的な職種です。経営コンサルティング、経営戦略とプランニング、エグゼクティブセールス、トレーディングハウス、マーケティング、財務など、分析的思考と変化を推進してきた実績のある優秀なクライアントサービスの専門家を募集しています。理想的な候補者は、リーダーシップの経験と問題解決能力に加えて、優れた対人スキルを兼ね備えている必要があります。組織内のエグゼクティブリーダーと緊密に連携したり、エグゼクティブクライアントのコンサルタントとして働いた経験がある方です。候補者は挑戦と成長を求める好奇心旺盛な学習者である必要があります。候補者は、ベンダーの経営幹部やリーダーの信頼できるアドバイザーとしての役割を果たす必要があります。
This is an ideal role if you are looking to leverage your client service skills while broadening your understanding of Product Management or other hands-on business ownership roles in the technology industry.
We are open to strong-performing client-service professionals with an analytical mindset and a track record of driving change, including management consulting, corporate strategy and planning, executive sales, trading house, marketing, or finance.
The ideal candidate will have a strong combination of leadership experience and problem-solving capabilities plus exceptional people skills. They will have closely worked with an executive leader in their organization and/or as a consultant to executive clients. They will be curious learners looking for challenges and growth. They will serve as trusted advisors for our vendor's business executives and leaders.Key job responsibilities
デリバリー:
複雑な統合ワークストリームを定義して計画し、経営幹部および取締役会レベルのブリーフィングと資料を提供し、エンゲージメントの成功に責任を持ちます
エンゲージメント:
責任を持ってプロジェクトを成功へと導きます。ベンダーのエンゲージメントチームの顔になります。
プログラムの強化:
エンゲージメントから学んだことを積極的にフィードバックし、プロダクトマネージャーやデータサイエンティストと協力して、ベンダーエクスペリエンスを向上させるためのツール/フレームワークをより適切に設計します。
トレーニング:
お客様、パートナー、社内チームにAVS プロフェッショナルサービスとイノベーションの実践について教える
これはお客様と向き合う役割です。出張が再開されたら、必要に応じてクライアントの拠点に出向き、専門的なサービスを提供する必要があります。
Delivery – Define and plan out complex integrated workstreams, delivering executive and board level briefings and materials, and taking responsibility for the engagement's success
Engagement - Take responsibility in driving the project towards bar-raising outcome. Be the face of engagement team for vendors.
Program enhancement - Proactively feedback learning from engagement and work with Product Managers and Data Scientists to better design tools/frameworks for an enhanced vendor experience.
This is a customer facing role. When business travel resumes, you will be required to travel to client locations and deliver professional services when needed.
About the team
AVS ProServeは、データサイエンスの力とコンサルティング方法論を組み合わせたコンサルティングサービスを提供し、大手小売ベンダーがAmazonで事業を拡大する際に直面する最も困難な顧客、製品、チャネルの問題に取り組んでいます。私たちのチームは、コンサルティング、データサイエンス、製品管理、エンジニアリングの分野で幅広い経歴を持つ専門家で構成されており、幅広い経験を活かして、持続可能なベンダーとAmazonの成長を促進するスケーラブルなツール、テクノロジー、方法論の作成を行っています。
AVS ProServe is a "First at Amazon" premier service tier within Amazon Vendor Services (AVS), providing consultative services that combine the power of data science with consulting methodologies in order to tackle the most challenging customer, product, and channel issues our largest retail vendors face in growing their businesses on Amazon.
Our team is comprised of professionals with extensive backgrounds in Consulting, Data Science, Product Management and Engineering, and we bring our broad experience to bear in creating scalable tools, technology, and methodologies that drive the flywheel for sustainable vendor and Amazon growth.
We are open to hiring candidates to work out of one of the following locations:Tokyo, 13, JPN
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- * 成長戦略の立案と実施の経験
- * 組織の境界を越えて、また外部パートナーとの両方で、コンセンサスを構築し、結果を出した経験
- * 戦略や提言に役立つ複雑な分析の範囲設定と管理の経験
- * ベストプラクティス、フレームワーク、方法論に関する他のコンサルタント、企業、または顧客の指導、指導、またはトレーニングの経験
- * 従来のデータストレージ環境で構造化データを快適に操作でき、標準のクエリ構文を使用してデータを抽出する経験
- * ネイティブレベル日本語力
- * ビジネスレベル英語力
- * 5+ years' experience leading the delivery of multiple enterprise-level commercial projects, including at the CxO, Executive Director or SVP level
- * Experience creating and implementing growth strategy
- * Experience building consensus and delivering results, both across organization boundaries and with external partners
- * Experience scoping and managing complex analyses to inform strategies and recommendations
- * Experience mentoring, coaching or training other consultants, the business, or customers on best practices, frameworks and/or methodologies
- * Comfort working with structured data in traditional data storage environments, extracting data using standard query syntax
- * Native-level Japanese proficiency
- * Business-level proficiency in English
PREFERRED QUALIFICATIONS
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- * 経営幹部および取締役会レベルでのコンサルティング経験、または同等の社内経験
- * Retail /電子商取引の経験
- * 高成長環境でコンシューマー向けソフトウェア製品およびサービスを提供した経験
- * SQLの実務知識がある候補者を歓迎します
- * Consulting experience at the C-suite and Board level or equivalent internal experience
- * Retail / E-Commerce experience
- * Experience delivering consumer software products and services in a high growth environment
- * Candidates with a working knowledge of SQL welcomed
Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます
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