Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

JOB DESCRIPTION

Key Responsibilities:

• Determines and deploys robust, stable, and manageable IT network infrastructure and computing services.
• Develops network configurations from design models and templates.
• Designs feature enhancements to ensure systems continue running smoothly.
• Ensures safe and efficient network operations by monitoring network performance, coordinating planned maintenance, adjusting hardware components, enforcing policies and responding to network connectivity issues.
• Identifies network issues and determines and recommends appropriate solutions.
• Identifies and categorizes incoming threats in order to allow the organization to efficiently respond to prioritized issues and ensure rapid recovery.
• Diagnoses systems failures quickly and accurately.
• Performs scheduled configuration changes to network switches and routers, firewalls and wireless devices.
• Collaborates with other team members and groups to identify and develop scalable network designs, solutions, and policy recommendations.
• Works with underlay and overlay controllers for network creation, network modeling, and network deployments across multiple virtualized OS environments using plugins.
• Works with partner teams to build/re-use open-source systems wherever possible to accelerate development and delivery of solutions.
• Scans the market to assess technology, product and tools applicable to the organization's network environment, performing impact analysis of new technologies, and explores new solution to increase network reliability and to drive efficiency and cost effectiveness.
• Performs peer reviews of code / deliverables and analysis for continuous learning and continuous improvement.
• Routing Protocols: BGP, OSPF, EIGRP, RIP, Redistribution, Route Filtering.
• Switching & Data Center: Nexus (VPC, VDC), Catalyst, STP, RSTP, PVST, VLANs, Trunking (802.1q), EtherChannel, FEX, F5 Load Balancers.
• Security: ACLs, VPNs (IPSec), Firewalls (ASA/Checkpoint), TACACS/RADIUS.
• WAN/Protocols: MPLS, Frame Relay, PPP, DHCP, DNS, TCP/IP.
• Tools & Methodologies: Wireshark, Visio, Network Monitoring (SolarWinds), SDN, WAN Optimization.
• Core Responsibilities: L3 Troubleshooting, Design, Implementation, Performance Tuning, Project Ownership, Mentoring, Documentation. 

Job Requirements:

• Experience with complexity analysis and software design
• Experience with networking protocols and technologies, including end-to-end packet flow, forwarding and routing, and switching
• Experience in enterprise network operations, with a systematic approach to troubleshooting
• Experience in designing, analyzing and troubleshooting large-scale distributed systems
• Experience with open-source technologies
• Understand cloud fundamentals

Decision Authority:

• Leads projects or work streams independently and contributes to their planning
• May act as professional expertise information resource for colleagues in own area, advising on a particular topic with a degree of authority
• Requires advanced problem-solving skills involving filtering, interpretation and validation of dynamic information
• Works independently, receives minimal guidance
• May coordinate resources for a small team and contribute to the effectiveness of their contributions to the broader area

Skills:

• 8+ years designing, deploying, and managing complex, large-scale enterprise networks, specializing in core routing/switching (BGP, OSPF, MPLS), data center fabrics (Nexus VPC/VDC), and high-availability solutions (HSRP, F5 Load Balancing). Proven ability to lead critical projects, optimize network performance, and provide expert L3 resolution for intricate issues, ensuring maximum uptime and seamless connectivity. 

With knowledge on

• Cloud Networking
• Automation
• Disaster Recovery
• Networking Infrastructure and Management
• KPI Tracking
• Network Segmentation
• Vendor Management
• Agile
• Azure

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement