Mie 3010 K-T LTD Japan Full time

Job Title: Complex Equipment Service Technician

Description:

We are seeking a highly skilled and experienced Complex Equipment Service Technician to join our team at {company}. The successful candidate will be responsible for providing top-notch customer service and technical support for complex capital equipment at customer sites.

Key Responsibilities:

  • Diagnose, repair, and maintain highly complex capital equipment at customer sites
  • Represent the company to the customer and ensure exceptional customer satisfaction with service
  • Ensure operational quality of system equipment
  • Coordinate actions with customers to minimize downtime
  • Provide assistance to Installation Engineers and junior engineers in resolving problems
  • Collaborate with Product Support Organization on escalated technical matters

Requirements:

  • Strong communication and interpersonal skills
  • Responsible working attitude, strong team spirit, and ability to provide guidance to team members
  • Ability to work under pressure
  • Proficient in Japanese/English language
  • Strong software management skills, Unix background preferred
  • Logical thinking and problem-solving skills
  • Ability to travel 10-20% of the time

Education and Experience:

Bachelor's Level Degree and 0 years related work experience

Estimated Salary: $60,000 - $80,000 per year



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