About The Role
We are looking for an Investor Engagement Executive to join our welcoming, diverse, and growing team based in Tokyo. The key role purpose is to establish and deepen relationships with Japanese institutional investors to increase the number of institutional investors at new and established events across Australia, Asia, EMEA, and the US.
The role reports into the Head of Investor Engagement - APAC for core activities and will work closely with the Director of Japan on research and product development.
Key Responsibilities and Expectations
- Invite and confirm Japanese Institutional Investors (LPs) to global event portfolios
- Conduct 50 outbound engagements a day (calls, emails, & LinkedIn)
- Onboard new institutional investors to our network hub & directory
- Build rapport & encourage engagement with Japanese institutional investors through in-person meetings
- Work with conference producers to confirm senior-level investors as speakers for event programs
- Complete demos via screen share or in-person of the Investor Network platform
- Help investors complete profiles and understand their needs to drive networking and knowledge-gathering opportunities
- Gather feedback on the value of the membership and on how we can improve our network experience
- Deliver against daily/weekly/monthly targets relating to outreach volumes, duration, and sales targets
- Deliver against KPI metrics of the number of demonstrations held of the subscription platform
- Assimilate key selling points during event briefing sessions and communicate these succinctly and compellingly to relevant prospects
- Work closely with internal production teams to provide detailed feedback about prospects, pipelines, and progress on each event
- Work closely with the R&A team, providing updated information of investor appetite/activities where possible
- Assist the marketing team with translation on an ad hoc basis
- Responsible for following & executing the sales strategy across multiple products
- Maintain up-to-date CRM records to ensure daily activities, contacts with prospective customers, and pipeline are fully recorded
- Keep colleagues informed of your activities through formal reporting procedures with your Sales Leader based in London
- Adhere to best practice sales methodology and maintain an openness to training & development
Experience, skills, motivation, and professional attributes:
- Working proficiency in Japanese & English
- Experience and performance in customer service or client engagement (particularly with Investors) and a desire to take this to a more intellectual level
- Experience communicating with C-suite decision-makers of large multinational businesses, understanding their roles in the market and their needs
- Knowledge of industry events, private markets, fund managers, and the LP-GP capital raising dynamic is preferred
- Strong understanding and focus on the right KPI measures – both financial and non-financial
- A love of networking and relationship building and curiosity to learn about people and markets and the ability to tailor solutions to client needs
- A strong work ethic and positive attitude toward wider business requirements
To succeed in this role, you will be able to demonstrate:
- Excellent organizational and time management skills
- Strong listening and communication skills; a confident and professional manner
- An outstanding team player with the ability to influence internal colleagues to drive the business forward
- Highly motivated attitude toward client satisfaction, reliable, organized, driven, and a problem solver
- Keen to stretch self-abilities and develop career in the company
- Self-motivated with a results-driven approach
- Ability to work independently
- Resilient under pressure – able to remain focused amidst multiple competing priorities and ensure key deadlines are met
- Diplomacy: able to display multi-faceted communication skills in a persuasive, yet diplomatic way to ensure outstanding results are achieved, and the right deadlines and initiatives get prioritized
- High degree of personal pride in own and company work, constantly striving to improve
- Highly goal-focused and motivated by achieving high personal standards in all aspects of work – ambitious to meet own personal and organizational goals
- Desire to be part of a dynamic business with high growth expectations
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