Inside Sales Associate

13時間前

Yokohama Arrow Electronics, Inc. Full time
Position:
Inside Sales Associate

Job Description:

Principal Accountabilities

  • Support a portfolio of valued customers through telephone interaction to locate and secure the right products or services for their specific needs.
  • Occasionally collaborate with Field Sales Representatives, supplier partners, engineers, and other internal Arrow resources to provide exemplary customer service and product knowledge expertise.
  • Expand market share and grow business by quoting Bill of Materials (BOM) accurately and ensuring registered pricing is reflected in all quotes.


Daily Activities

  • Manage own assigned portfolio by taking proactive actions related to sales and administration of the account.
  • Understand the Distributor Total Available Market (DTAM) and coordinate with internal corporate resource groups to ensure customer satisfaction.
  • Work collaboratively and synergistically with colleagues across Arrow to influence and interact at multiple levels of an organization.


Sales Opportunities

  • Identify new sales opportunities by working with buyers and engineers to provide quotes, technical support, and data sheets.
  • Maintain accounts by providing customer service on orders, tracking shipments, maintaining orders, managing backlog, expediting orders, and trouble-shooting.


Aftersales Service

  • Ensure timely arrival of products at the customer location.
  • Quote to customer specifications and needs on Arrow's entire line card.


Job Complexity

This role requires has developed knowledge and skills through formal training or considerable work experience.

Experience/Education
Typically requires a 2 year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

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