JP Medical Operation Teamは、医薬品・医療機器販売における法的要件を遵守しながら、Amazonでお客様が安心して医薬品・医療機器をご購入いただけるよう、専門的なオペレーションを提供しています。薬剤師をはじめとする専門スタッフと共に、お客様の健康と安全を守りながら、Amazonの医薬品・医療機器ビジネス拡大をサポートする、社会的意義の高いミッションを担っています。
本ポジションでは、Business Analyst として、薬剤師のオペレーション最適化、データ分析による意思決定支援、新規システム・ツールの実装推進を通じて、チームの効率性向上と成長に貢献いただきます。
We are seeking a Business Analyst to join the JP Medical Operation Team, which enables compliant pharmaceutical and medical device sales operations on
The JP Medical Operation Team ensures regulatory compliance while delivering specialized operational support for pharmaceutical and medical device sales, enabling customers to safely access healthcare products through Amazon.
Working alongside pharmacists and specialized professionals, we fulfill a mission of significant social impact by safeguarding customer health and safety and contribute to healthcare business expansion.
As a Business Analyst, you will contribute to the business, operation and team growth by optimizing pharmacist workflows, delivering data-driven insights for strategic decision-making, and spearheading the implementation of innovative systems and tools.
- オペレーションの需要と業務内容を分析し、効率的なシフト計画の策定と継続的な最適化を実施
- SQLやExcelを活用したレポートの作成・自動化により、チームメトリクスの可視化と意思決定支援を推進
- 新規システム導入プロジェクトにおいて、導入調整、テスト実施、導入後のフィードバック収集と改善提案を実行
- Medical Operation関連システム設定管理の標準化を通じて、チーム全体の作業効率向上
- 薬機法要件を理解し、コンプライアンスを維持しながらオペレーション改善機会を特定・実行
- Analyze operational demand and workload patterns to develop and continuously optimize efficient shift schedules
- Create and automate reports using SQL and Excel to visualize team metrics and support data-driven decision making
- Execute system implementation projects including deployment coordination, testing, post-launch feedback collection, and improvement recommendations
- Improve team efficiency through standardization of Medical Operation-related system configuration management
- Identify and execute operational improvements while understanding and maintaining compliance with pharmaceutical regulatory requirements
【業務割合(目安)/Work Allocation (Approximate)】
- シフト計画策定・最適化 (30%) : 需要に基づいた各サイトのオペレーションシフト策定、および策定プロセスの最適化
- データ分析/レポーティング (30%) : チームの意思決定に影響を与えるデータ配信ジョブ(定期・単発)の開発・メンテナンス
- システム実装調整(25%) : システム実装フェーズにおける導入調整やテスト実施
- システム設定サポート(10%) : Medical Operationで使用するシステムの設定変更管理・SOP文書化
- チーム内改善活動推進(5%) : Working Backwardsに基づいた改善機会の特定や各種タスクフォースへの参画
- Pharmacist Shift Planning & Optimization (30%): Planning and optimizing pharmacist shifts across sites
- Data Analysis & Reporting (30%): Development and maintenance of data delivery jobs (regular and ad-hoc) that influence team decision-making
- System Implementation Coordination (25%): Deployment coordination and testing execution during system implementation phases
- System Configuration Support (10%): Configuration management and SOP documentation for systems used in Medical Operations
- Team Improvement Initiatives (5%): Identifying improvement opportunities based on Working Backwards and participating in various task forces
1 タスクと成果に対して強い責任感を持っている
You demonstrate strong accountability for assigned tasks and deliverables
2 新しい知識とスキルを積極的に習得する
You actively seek to acquire new knowledge and skills
3 分析と検証を繰り返し物事を深掘りする
You thoroughly analyze and verify information through iterative investigation
4 チームのフィードバックを積極的に聞き、自分の視点を効果的に伝える
You actively listen to team feedback and effectively communicate your perspectives
5 お客様を起点に物事を考え、期待を超える価値を提供できる
You work backwards from customers, striving to deliver value that exceeds expectations
6 コンプライアンスを遵守しながら、迅速かつ確実に成果を出す
You drive swift and reliable outcomes while ensuring compliance with all regulatory standards
【本ポジションで得られる機会/Opportunities in this role】
- ヘルスケア領域における社会的意義の高い業務経験
- データドリブンな意思決定プロセスへの関与と、分析スキルの向上
- グローバルテクノロジーチームとの協業を通じた、システム導入とプロジェクト管理スキルの習得
- 高度な規制要件下で業務改善、新機能の導入経験
- Gain meaningful experience in healthcare operations with significant social impact
- Enhance analytical skills through involvement in data-driven decision-making processes
- Develop system implementation and project management skills through collaboration with global technology teams
- Experience driving operational improvements and implementing new capabilities within a highly regulated environment
週5日出社(東京都江東区)
※フレックスタイム制 ステークホルダーの稼働に合わせ、原則9:00-18:00勤務/他オフィスへの出張機会あり
About the team
■フルフィルメントセンター (FC)部門の紹介
■その他職種の紹介
Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。
*オペレーション部門 DEIの取り組み
- Amazonで働くということ
Basic Qualifications:
- 学士号または同等の経験/Bachelor's degree or equivalent experience
- 2年以上のデータ分析実務経験/2+ years of data analysis experience
- 1年以上のプロジェクト参加経験/1+ years of project participation experience
- Microsoft Excel(SUMIF、VLOOKUP、ピボットテーブル)/ Proficiency in Microsoft Excel (SUMIF, VLOOKUP, Pivot Tables)
- 言語: ビジネス初級~中級レベルの英語力(読み書き、会話)※英語ミーティング参加機会あり/ Japanese proficiency (JLPT N1 or above)
Preferred Qualifications:
- オペレーション、プロセス改善の経験/Experience in operations and process improvement
- 生成AIツールの業務活用経験/Experience in business application of generative AI tools
- シフト計画または労働力管理の経験/Experience in shift planning or workforce management
- ソフトウェア開発チームとの協働経験/Experience collaborating with software development teams
- システム実装プロジェクトへの管理経験/Experience managing system implementation projects
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.-
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