Minato, Tokyo American Express

At American Express, our culture is built on a 175-year history of innovation, shared

values

and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Job Description:

Our division is responsible to develop new card member acquisition strategies in individual and corporate market. Our team manage digital advertisement (online) and DM, Telemarketing (offline) marketing, to create new business and sales promotion with external companies, and also execute some projects. In this team, the candidate especially has to create new business and campaign and support digital advertisement management and DM, telemarketing management.

This position can manage all the marketing process (strategy planning, campaign and promotion creation, execution and analysis, creative promotion, budget management, vendor management) as an owner position.

This position needs high sense of responsibility and speed, and high communication skill due to managing huge amount of budget, negotiating internal and external stakeholder like global team members and outside partner companies.

In order to achieve the goal, result oriented with improving marketing skill, analytical & logical thinking and customer oriented mind are critical.

Primary responsibilities include:

  • Create new business and sales promotions

-  Develop, negotiate, and communicate with new partner companies

  • Plan and execute new business and sales promotions, manage budget

  • Analize and improve business from middle and long terms view

  • Planning strategy and executing promotion in digital and offline marketing

  • Strategy planning in external advertisement

  • Execute PDCA cycle for maximizing ROI

  • Creative production

  • Monitoring budget and activities report and analysis

  • Collaborating with global staff in English

  • Work closely with various stakeholders to deliver the attractive acquisition campaigns.

  • Establish a best-in-class customer experience by customer journey optimization.

Qualifications

(Required)

  • Experienced promotion and planning (more than 5 years)
  • Knowledge of digital marketing (more than 5 years)
  • Experienced creative production
  • Excellent oral and written communication in Japanese/English (Have positive mind to communicate with foreign team members in English)
  • Strong communication skills
  • Self-motivator who enjoys working in a fast-paced environment and can handle multiple projects simultaneously
  • Proficiency in MS Office, notably Excel and PowerPoint
  • Highly analytical and data driven, but also have a passion for creativity and forward-thinking flair
  • Customer oriented mind

(Preferable)      

  • Knowledge with credit card industry or financial industry

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



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