Job Summary
We are seeking a highly skilled and motivated individual to fill the role of System Engineer. The successful candidate will be responsible for performing standard service activities, troubleshooting technical issues, and providing excellent customer satisfaction.
Key Responsibilities:
- Perform routine preventative maintenance, completes quality repairs, and troubleshoots technical issues with minimal assistance.
- Responds to fab issues by communicating with other engineers and participating in escalation conference calls.
- FOLLOW all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work.
- Utilize knowledge management systems and follow all IP guidelines to strive for BKM's.
- Diagnose and resolve recurring technical problems, demonstrates consistent ability to execute escalation plans, and supports the preparation and delivery of technical issues to internal and external stakeholders.
- Apply diagnostic techniques, use documentation and test equipment, and utilize training and experience to identify process, software or hardware related system problems.
- Assumes responsibility for complete customer satisfaction within work area, assists in planning, communicating, and coordinating support plans with customer management, and complies with all safety procedures.
Requirements:
- Associate's Degree
- Established skills to perform a range of day-to-day activities
- No supervisory responsibilities; manages own workload
- Recognizes and solves typical problems that can occur in own work area without supervisory approval
Benefits:
- Full-time position
- Yes, 10% of the Time travel required
- Relocation eligible
Salary:
$65,000 - $75,000 per year
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