Introduction to the job
Customer Quality Manager for JASM and Rapidus
Role and responsibilities
Customer quality manager reporting to Japan customer team quality manager
Customer quality advocate from intake management, solution delivery and VOC management
Gateway of quality issue intake, investigating known issue, defining containment and perform analysis escalation
Key driver for solution of quality issues in corrective and preventive actions
VOC management on quality in line with customer priority and ASML Japan CT team support
Education and experience
Bachelor or Master degree in Engineering and more than 10yr experience in quality manager preferred
Skills
Customer Quality Management in semiconductor manufacturing system industry
Business acumen catching customer production priority and corresponding needs to ASML
Knowledge on QMS performing all quality issue escalation and operational steps in compliance way
Excellent command of English and Mandarin is preferred in response to customer needs
Soft skill and strong mind to collaborate with cross sectoral owners in ASML and suppliers
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
EOE AA M/F/Veteran/Disability
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