Job Description
Business Overview
Rakuten is Japan's largest marketplace and Internet ecosystem, offering a wide range of more than 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networking. Rakuten offers more than 140 services worldwide, of which Communications & Energy Company is the division that operates the cell phone business and other telecommunications and electric energy-related businesses.
Please see below for a list of Communications & Energy Company's services*.
Department Overview
As a retail electricity provider of the Rakuten Group, Rakuten Electricity provides "Rakuten Denki," an electricity service for general households, and "Rakuten Gas," a city gas service. Rakuten Electricity is expanding its services to become the No. 1 new electric power company by providing a safe, convenient, and affordable experience close to its users.
The service features a simple design with a basic charge of zero yen and a single metered charge based on the amount of electricity used, instead of the complicated and difficult electricity rate plans of the past. The service allows customers to receive Rakuten points based on their electricity bills and to pay their electricity bills with the points.
Furthermore, the digitization of the energy field is expected to continue in the future, including the digitization of electricity meters, the development of mobile communication technology, and the spread of IoT and AI. With the spread of distributed power resources such as solar power generation, storage batteries, and electric vehicles, virtual power plants (VPPs) can be used to control and optimize power supply and demand, bundle power sources generated by each household, and mutually trade power. I can also imagine a future where this is done. Against this backdrop, we aim to establish a new power platform by leveraging Rakuten Group's IT technology and big data.
Position
Why We Hire
Recruitment of additional staff.
From 2023, we will select the service development of the business and focus on the points where Rakuten Group's strength of personalized x online can be demonstrated, and the business scale is several tens of billions of yen with stable revenue growth in 2023 and 2024.
Position Details
- As a Director, you will be responsible for the growth of our products.
Specifically,
Planning and execution to improve customer satisfaction
(analysis, coefficient management, customer loyalty management, etc.)
Collaboration with the development team (checking progress and determining development priorities)
(checking the progress status, determining development priorities)
Management of each project
(organizing issues, task management, schedule management)
- Rewarding/Attractive
You can be involved in the project from planning to release.
This is an environment where you can gain experience in the three axes of Business, Creative, and Technology, and where you can grow as a product manager in a business area in which you have no experience.
The stakeholders involved are diverse, including systems, designers, and customer centers, so this is a position where you can learn a wide variety of perspectives.
Work Environment
Consumer Service Group
Number of persons: 2
Composition: Men and women in their 30s-40s
All are mid-career hires, and some have no experience in the energy industry.
Mandatory Qualifications
- At least 5 years of working experience
- Experience in B to C web services (B to B to C is also acceptable)
Desired Qualifications
- English language skills
Others Information
Additional information on Secondment
After joining Rakuten Group, Inc. you will be transferred to Rakuten Mobile, Inc.
#business #productmanager
#communicationsandenergy #RakutenEnergy
Languages
Japanese (Overall - 4 - Fluent)
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