仕事内容:
募集要項:
仕事も人生も、もっと面白く。
私たちnaco-doは、オンライン結婚相談サービスを運営する急成長スタートアップです。「時代に合った、新しい婚活のカタチ」をつくり続けながら、会員さま一人ひとりの幸せを本気で応援しています。
接客・カウンセリング・マネジメント・マーケティングなど、幅広いキャリアに挑戦できる環境です。未経験からでも研修を通じて成長でき、自分らしいキャリアアップを目指せます。
仕事内容:
【 会員様の婚活支援・課題解決 】
会員様一人ひとりの状況を構造的に整理し、成婚というゴールに向けて最適な打ち手を設計・実行します。
具体的には…
・オンライン面談でのヒアリングやアドバイス
・チャットやメッセージでの行動支援・改善提案
・成婚に向けたプラン設計・進捗管理
悩みに向き合い、前に進むお手伝いをする中で、会員様と信頼関係が深まっていきます。
「ありがとう」「あなたがいてくれてよかった」その言葉が、日々の大きなやりがいになります。
入社後の流れ:
1ヶ月目:研修期間
・サービス理解
・支援方針やサポート業務の基礎習得(コーチング)
・システム操作
2〜3ヶ月目:実務スタート
・先輩のフォローを受けながら、段階的に業務にチャレンジ
・面談やチャット対応を通じて、会員様のサポートを実践
その後:キャリアステップ
・実務に慣れてきたら、マネジメントや企画業務へステップアップも可能です。
・個々の希望や強みに合わせたキャリアの可能性をご用意しています◎
アピールポイント:
「ありがとう」を直接感じられる仕事
目の前の人の人生に本気で向き合える、やりがいの大きいポジションです。
スキルアップ&キャリアアップを応援
リーダー職(年収500万円〜)、チーム兼務など、中長期のキャリア設計も可能です。
役割を広げられる環境
業務に慣れたら、マニュアル改善や新人育成など、幅広い業務をお任せします。
求める人材:
人の幸せを願える方
出会いや成長を通じて、誰かの幸せを心から応援できる方。
前向きに挑戦できる方
新しいことに取り組み、自ら課題を見つけ改善へつなげられる方。
成長を楽しめる方
学びをやりがいに感じ、変化に柔軟に対応できる方。
▼必須スキル
接客経験:これまでの経験を活かし、会員様をサポートできる方
婚活サポートへの興味:結婚のお手伝いに情熱を持てる方
PCスキル:PCスキル(Zoom、チャット、Excel初級程度の入力ができる方)
新しいものが好き:オンライン×結婚相談所という新しいサービスづくりに前向きな方
勤務時間・曜日:
完全週休2日制
・平日2日休み(固定給制)
フレックス(コアタイムあり)10:00〜22:00のいずれかで勤務
リモートワークOK
休暇・休日:
週休二日制
勤務地:
会社所在地:東京都渋谷区笹塚2−16−2 ASPビル 7F
※完全在宅勤務、フルリモートワーク
アクセス:
京王線/京王新線 笹塚駅 徒歩3分
給与:
固定残業代あり:月給 ¥270,000 〜 ¥350,000は1か月当たりの固定残業代¥45,000(30時間相当分)を含む。30時間を超える残業代は追加で支給する。
昇給年2回(3月/9月)
待遇・福利厚生:
資格取得支援・手当てあり
フルフレックス
服装自由
書籍やセミナー代の負担
マッチングサービス利用料金補填
など
その他:
雇用形態: 正社員
給与・報酬: 270,000円 - 350,000円 月給
平均所定労働時間(1か月当たり): 168時間
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