Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.
Summary:
As a part of the Goldbelt Glacier Team, you will be supporting medical services for active-duty military personnel, their dependents, eligible DoD civilian employees, and other eligible beneficiaries designated by the Government. As a HealthCare Worker (HCW), you will be assigned to either a Military Treatment Facility (MTF) or other Federal medical treatment facilities in Japan.
We welcome applications from all qualified candidates; however, individuals currently residing in Japan will receive priority consideration.
ResponsibilitiesEssential Job Functions:
- Identification of patients that need special medical and education needs/management; comprehensive collection of patient information and medical status; and continued evaluation of an established plan of care.
- Collaboration with the patient, family/caregiver, primary provider and other members of the health care team for developing an effective plan of care.
- Care coordination and communication among all involved parties.
- Support for the patient and family/caregivers to ensure identified education and appropriate, timely care coordination is received.
- Oversees and manages the installation Exceptional Family Member Program- Medical (EFMP-M) IAW DoDI Exceptional Family Member Program, AFI 40-701, Medical Support to Family Member Relocation and Exceptional Family Member Program, AFI Population Health and Medical Management, the 35th FW supplement to EFMP-M program, and subsequently implemented guidance memoranda.
- Uses clinical assessment skills and maintains procedures to identify sponsors whose family members have special medical and educational needs in a timely manner.
- The SNC uses a multidisciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouse's groups, to ensure effective outreach and identification of special needs.
- Ensures family members of the Air Force (AF) personnel or family of the AF member are appropriately "Q coded" (EFMP-enrolled).
- Ensures all active-duty sponsors known to the Air Force Personnel Center (AFPC), and local Military Personnel Section (MPS) and/or Commander Support Staff (CSS) where applicable, having family members with special needs are identified in AF medical special needs data management systems.
- Provides oversight for base-level data entry in AF-provided data management systems used in the management of EFMP-M.
- Provides training to installation personnel and medical staff; and consultation as needed to support the implementation of EFMP-M base-wide. The inspection is semi-annual to coincide with Permanent Change of Station (PCS) cycles which will allow new staff to accomplish the training while in-processing.
- Integrally involved in the Family Member Relocation Clearance (FMRC) process.
- Ensures all FMRC requirements are implemented by all EFMP-M staff.
- Coordinates the enrollment process and travel screening for all active-duty family members' and travel screening upon request to the families of DoD civilian sponsored assignments going to an overseas base.
- Provides oversight to ensure every AF sponsor with one or more family members with special needs assigned to the installation has a special needs file maintained at the Military Treatment Facility (MTF).
- Ensures Q-coded sponsors assigned to the installation are contacted annually to determine if there are unmet needs and to request updates of information as needed.
- Collaborates with the Integrated Delivery System (IDS) and other interagency forums that provide family medical information and referrals to base and civilian agencies.
- Ensures EFMP families are referred to the Airman and Family Readiness Center for additional community assistance as needed.
- Maintains a cooperative working relationship with the MPS, CSS, and with AFPC.
- Actively supports the integration of EFMP-M, Exceptional Family Member Program-Family Support (EFMP-FS) and Exceptional Family Member Program-Assignments (EFMP-A) services at the installation.
- Provides information, appropriate contact information, and coordinates referrals as appropriate.
- Accomplishes EFMP quarterly case reviews to discuss/assess newly identified families', complex, or unmet medical needs.
- Determine the appropriate resources necessary for the families.
- Records patient specific assessments and clinical plans of action in MHS Genesis and the Special Needs record.
- Meeting minutes will not contain patient identifying information.
- Coordinates and participates in Medical Management and care coordination meetings as assigned.
- Participates in the clinic orientation and training of other staff of the Special Needs Program. Participates in committees, work groups, and task forces at the facility. Participates in Wing Right Start as the EFMP Screener.
- Must maintain a level of productivity and quality consistent with complexity of the assignment; facility policies and guidelines; established principles, ethics and standards of practice of professional social work and nursing, Health Services Inspection (HSI); and other applicable DoD and service specific guidance's and policies.
- Must comply with the Equal Employment Opportunity (EEO) Program, infection control and safety policies and procedures.
- Follows applicable Wing/AF/DoD instructions, policies and guidelines.
- Completes medical record documentation and coding and designated tracking logs and data reporting as required by local MTF/AF/DoD instructions, policies and guidance.
- Completes all required electronic medical record training, MTF-specific orientation and SNC training programs.
- Develop annual EFMP plan for inclusion in Medical Management Strategic Plan in collaboration with stakeholders.
- Shall prepare all medical documentation to meet or exceed the standards required by the MTF, applicable Air Force Instructions and the Joint Commission guidelines.
- Adhere to and comply with the Department of the Navy, Bureau of Medicine and Surgery, and local instructions and notices in effect during the term of the contract.
- Practice aseptic techniques as necessary; comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection.
- Function with an awareness and application of safety procedures.
- Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner.
- Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF.
- Maintain an awareness of responsibility and accountability for own professional practice.
- Maintain DoD email account as directed by government supervisor.
- Exercise appropriate delegation of tasks and duties in the direction and coordination of health care team members, patient care, and clinic activities.
- Each HCW providing service under this contract or resultant task orders shall undergo an orientation and shall complete mandatory Navy and DoD on-line training as required.
Necessary Skills and Knowledge:
- Must have knowledge and skills to effectively apply Special Needs Coordinator (SNC)
functions. - Must demonstrate mastery of theories, principles, and methodologies underlying psychosocial practice.
- Must have knowledge and understanding of developmental growth; dynamics of human behavior, family, and other social systems; and impact of illness and disability on social functioning.
- Must demonstrate ability in program planning, implementation, and evaluation, and in conducting individual, family, group, and community assessments.
- Must demonstrate ability to work with service members and/or veterans and their families who are experiencing a wide range of complicated mental, emotional, behavioral, physical,
psychosocial, and environmental problems. - Must have knowledge of medical privacy and confidentiality Health Insurance Portability and Accountability Act (HIPAA), and accreditation standards of the Joint Commission (TJC).
- Must demonstrate ability to communicate effectively both orally and written.
- Must be skillful and tactful in communicating skills with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and potentially agitated.
- Must demonstrate ability to apply critical thinking skills and expertise in resolving complicated healthcare, social, interpersonal and financial patient situations.
- Must possess organization, problem-solving and communication skills to articulate medical requirements to patients, families/care givers, medical and non-medical staff in a professional and courteous way.
- Be able to comply with all applicable Federal, State, and local laws, Department of Defense, Department of Navy, Bureau of Medicine and Surgery, and MTF instructions and policies.
- Proficiency in Microsoft Office software applications including Word, Excel, Access, PowerPoint, and Outlook.
Minimum Qualifications:
- Must at least possess a bachelor's degree in social work (BSW) from a school of social work fully accredited by the US Council on Social Work Education (CSWE).
- License: Current, full, active, and unrestricted license to practice.
- Certification: Must have current certification of Basic Life Support (BLS).
- Minimum of one (1) year full time experience in clinical nursing or social work; or six months of special needs care coordination, discharge planning or case management in a medical setting in the past five (5) years.
Preferred Qualifications:
- A thorough understanding of the military lifestyle and experience working with military family members.
- Working knowledge of relevant military, state, federal, and local laws and resources.
- Highly developed written, oral, and presentation communication skills.
- An active Security Clearance is preferred.
Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
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