Business Overview
We are the development department that supports Rakuten's founding business, Rakuten Ichiba.
Rakuten Group, Inc.
is founded in 1997 and continuing to this day, embodies Rakuten's mission of empowering people and society through innovation, and has created a system that allows people to easily open stores beyond the limits of the business sphere, delivering the joy of shopping to users throughout Japan.
We are now one of the largest EC companies in Japan.Department Overview
The EC Solution Development Department's mission is to promote and expand the diversity of the marketplace.
The organization develops tools and services essential for the operation of merchants on Rakuten Ichiba, while also working on the expansion of various EC services and the launch of new EC services.
The Delivery Quality Enhancement Group's mission is to enable the rapid delivery of high-quality systems to the market by providing quality assurance and platform engineering to development teams within the EC Solutions Development Department.
By working closely with these teams, we are involved in a wide range of development projects, including the launch of new e-commerce services.
This presents a highly challenging environment and offers unique experiences that are distinctive to Rakuten.Position
Why We Hire
We are looking for a QA Lead to drive quality improvement for our e-commerce services.
Development and quality assurance are conducted across multiple locations, including Japan, China, Bangladesh and India. You will be responsible for promoting project quality assurance in collaboration with engineers at each location.
Additionally, you will work with the QA Manager to design and manage quality assurance processes and lead team members.
Design and management of quality assurance processes
Management of the QA team
Creation of Test Plan
Creation and management of Test Scope Master
Review test cases
Collaboration with test automation engineers
Execution and supervision of testing activities
Analysis of quality data and creation of reports
Standardization and improvement of test process
Collaboration with stakeholders
Risk management from a quality assurance perspective
Staying up-to-date with the latest technologies, tools, and best practices in the QA field
Work Environment
You will join a group consisting of QA engineers and DevOps engineers, and work collaboratively with PDMs and development teams within the department to contribute to the rapid release of high-quality solutions to customers.
Our QA team is composed of engineers with diverse backgrounds, including quality assurance, software testing theory, test automation, information security, and application development.
Mandatory Qualifications
Over 5 years of hands-on experience in software testing and quality assurance.
Over 8 years of combined experience in IT, including QA, PDM, Project Management, and Development roles.
Fundamental knowledge of test automation strategy and management
Experience in designing and managing quality assurance processes
Experience in creating test plans and defining test scope
Led QA teams (3+ members) in previous roles.
Experience with defect management tools such as JIRA and Bugzilla
Excellent communication and problem-solving skills
QA experience across front-end, back-end, and mobile applications
Strong understanding of ISTQB Foundation Level concepts
Bachelor's degree in computer science or equivalent knowledge
Desired Qualifications
Experience with test automation tools such as Playwright, Selenium, Appium, and Jenkins
Experience with CI/CD pipelines and related tools, including Jenkins and GitHub Actions
Knowledge and experience in the internet services industry
Knowledge and experience in e-commerce services
Understanding of ISTQB Test Manager or Test Analyst Level concepts
Experienced in integrating QA in Agile and DevOps environments.
Managed teams (10+ members) across multiple locations, including overseas.
Experienced in project management, including serving as Project Manager.
Experienced in system development, including serving as Development Leader.
Basic Japanese language skills
Basic Chinese language, Mandarin, skills
Others Information
Additional information on Location
Rakuten Crimson House, Tokyo, Japan
Additional Information On English Qualification
The applicants must have business level English skill.
#engineeringmanager #applicationsengineer #commerce #RakutenIchiba #QA #QAengineer #QAlead #EC
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