Job Description
Department Overview
The Partner Data Management Group within the Strategic Sales Department of the Travel & Mobility Business is a team dedicated to accelerating the growth of Rakuten Travel through data and systems.

Guided by our vision - to leverage data and systems to accelerate Rakuten Travel's growth and enable the best possible experience for all stakeholders — we support fast and accurate decision-making through objective data analysis and optimized tools.

As a key partner to the sales organization, we visualize and analyze partner and sales activities, identify critical KPIs, propose action directions, and conduct post-implementation evaluations. Our scope covers the full cycle from analysis to actionable insights.

We utilize tools such as Google Cloud Platform (GCP), Tableau, Salesforce, and Microsoft Access to manage, analyze, and visualize data that directly contributes to business performance and productivity improvement across the Travel business.

Position
Why We Hire
The Travel & Mobility market is rapidly evolving due to increasing competition and changing customer needs. In this environment, data-driven sales support and timely, accurate decision-making have become increasingly critical. In addition, the demand for competitive analysis and performance evaluation of sales initiatives continues to grow.

Currently, our organization faces a resource gap in meeting the expanding needs for data analysis and system-driven decision support. To address this, we are seeking a new team member who can leverage Tableau and GCP to conduct data analysis and contribute to strategic planning.

This role offers the opportunity to directly improve business productivity and profitability through data analysis and system development, while helping shape the future of Rakuten Travel.

Business Phase

We are in a phase of advancing and maturing data utilization for sales support, where analytical outputs are closely tied to business strategy and on-the-ground sales actions.

Autonomy & Culture

Our team values autonomy and proactive ownership. Even at an early career stage, members are encouraged to identify issues, propose improvements, and collaborate closely with sales and cross-functional teams.

Skills & Career Development

You will develop both technical data analysis skills and business strategy capabilities. Career paths include growth as a data specialist, project leader, or manager.

Rakuten Group Advantage

You will work with large-scale, diverse datasets within Rakuten Group while contributing directly to the growth of a Travel business undergoing transformation.

Position Details
Provide data-driven insights and recommendations to partners and sales teams, helping define strategic directions and actionable sales initiatives.

Key Responsibilities

• Analyze business and sales data to generate insights
• Design and build dashboards using Tableau
• Support sales strategy and initiative planning based on data
• Conduct competitive analysis and derive actionable implications
• Design and monitor KPIs
• Collaborate with cross-functional teams to drive improvements

Example Projects

• Optimizing sales actions through competitive benchmarking analysis
• Measuring and improving the effectiveness of new initiatives
• Leveraging AI to enhance sales productivity and operational efficiency

Work Environment

• Total Department Members: About 50 people
• Partner Data Management Group: 3 members (1 Manager, 2 Members)
• Average age: Primarily in their 20s
• Compoition: 100% new graduates

Background

Most team members have liberal arts backgrounds. Experience levels range from those with prior data analysis exposure to complete beginners who have developed their skills on the job.

Characteristics of High Performers

• Data-driven mindset
• Strong sense of ownership
• Skilled in hypothesis-driven problem solving

Mandatory Qualifications

• Strong interest in data analysis
• Willingness to learn proactively
• Basic PC skills (Excel, PowerPoint, etc.)
• We welcome applications from Second-time new graduate.

Desired Qualifications

• Experience with Tableau or other BI tools
• Salesforce development or customization experience
• Data analysis experience using SQL and/or Python
• Experience applying AI to improve business processes
• Experience working in a hypothesis-driven manner

Other Information
Additional information on Location
Rakuten Crimson House

1-14-1, Tamagawa, Setagaya-ku, Tokyo

Additional Information On English Qualification
TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.

Proof of qualifications will be required by the time of the job offer.

If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

Rakuten Group, Inc. Homepage Link

• Recruitment * Employment type is detailed
• Rakuten

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