Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2023, Sealed Air generated $5.5 billion in revenue in 2023 and had approximately 17,000 employees operating out of 46 countries/territories and distributing products in 115 countries/territories around the world. To learn more, visit
Job Description
当社製品(主に包装用フィルム)の品質に関わる業務全般
具体的には、
・客先で不良が発生した際の海外工場への連絡や品質改善要求(主にメール)
・暫定的な不良品の流出防止業務(在庫品の検品、不良ロットの隔離など)
・製造工場の調査結果や対策を基にした品質調査報告書の作成
・海外工場との品質に関する電話会議(4回程度/1ヶ月、主にマレーシアや中国との会議)
・品質関連文書の作成(試験成績書・納入仕様書・規格書など、定型のフォーマットがあります)
・SAP(ERPシステム)を使用した業務(在庫やロットの確認、出荷履歴の確認など)
・標準作業手順書(SOP)の作成や管理
・その他、品質に関わる業務全般
Qualifications
必須条件
・(国内や海外を問わず)製品の品質改善に関わるご経験
・(クレーム対応に限らず)営業職、または営業対応や顧客対応などのご経験
・協調性があり、電話やメール等で他部署と円滑なコミュニケーションが出来ること
・Word、Excel、PowerPointで基本的な資料作成ができること
歓迎条件
・営業やカスタマーサービスなどで、顧客クレームに対応したご経験がある方
・何かしらの形でISOに関わったことある方
求める人物
・営業部門と協力して、粘り強く製造元の海外工場に対して品質問題を改善していく意欲のある方
・業務の優先順位や必要な情報を判断し、能動的に行動が出来る方
Requisition id: 47901
Relocation: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at
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