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Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.
Industry Cloudの中で最も成長を遂げている Agentforce Financial Services (AFS) の製品スペシャリストとして、特に銀行(Banking)領域の製品・機能を担当いただきます。 IA (Industry Advisor)、SE、AE、そしてグローバルチームといった多様なステークホルダーと協働しながら、JPKT市場におけるAFSビジネスをリードする重要な役割です。ロードマップを含む最新機能やトレンドに最前線で触れられる、非常にエキサイティングなポジションです。
Role Description
1. New Product Introduction & Release Management(新機能のリリース対応)
年3回のメジャーバージョンアップを中心に、グローバル開発チームからの最新情報をいち早くキャッチアップします。日本市場向けに製品・機能の動作検証を行い、デモ環境などのアセットを整備し、社内外へその価値を伝えるEnablement Session(勉強会・トレーニング)をリードします。
2. Deal Support & Technical Advisory(商談・顧客支援)
製品の「SME(Subject Matter Expert)」として、AEやSEと連携し、戦略的な商談を支援します。高い専門性を活かし、顧客の経営課題や業務課題に対する解決策として、製品説明、デモ、技術的なQA対応などを実施し、受注確度を高める活動を行います。
3. Internal Enablement & Knowledge Sharing(社内教育・ナレッジ共有)
Account SEやAE組織全体の製品知識レベルを底上げするため、定期的なEnablement Sessionを企画・実施します。また、社内Slack等を通じた製品仕様に関する問い合わせに対し、的確なアドバイスやベストプラクティスの共有を行い、組織全体の提案力を強化します。
4. Evangelism & Marketing Support(エバンジェリズム・マーケティング支援)
マーケティングイベントやセミナーへの登壇、ウェビナーでのデモンストレーション実施などを通じて、AFSの価値を市場に広く発信し、パイプラインの創出に貢献します。
Basic Requirements
- 実務経験:
・3年以上のプロダクトスペシャリスト、プロダクトマネージャー、プリセールスエンジニア、またはソリューションアーキテクトとしての実務経験。
・金融業界(特に銀行業務)に関するドメイン知識、または同業界向けITソリューションの提案・導入経験。
- スキル・能力:
・複雑な技術情報を噛み砕き、ビジネス価値に変換して伝える高いコミュニケーション能力。
・顧客の課題解決イメージを喚起させるプレゼンテーションおよびデモンストレーションスキル。
・論理的思考に基づいた問題発見・解決能力。
- マインドセット:
・曖昧な状況下でも自ら課題を設定し、プロアクティブに行動できるオーナーシップ。
・AIや新技術に対する高い学習意欲と、変化を楽しむ柔軟性。
・部門を超えたチーム間の協力を促すリーダーシップと調整力。
- 語学力:
・日本語:ネイティブレベル(流暢な会話、論理的な文書作成)
・英語:ビジネスレベルの読み書き(マニュアル読解、メール対応)、日常会話レベル以上のスピーキング(グローバル会議への参加等)
Preferred Requirements
・Salesforce製品(Financial Services Cloud等)の知識や認定資格。
・CRM、SFA、または銀行勘定系・周辺システムの実装・プリセールス経験。
・Agentforce Financial Servicesに関する実務経験。
・英語:ビジネスレベル(グローバルチームとの複雑な折衝やディスカッションが可能なレベル)。
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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