Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .
The primary duty of the Specialist, Scheduling and Cell Logistics is to execute dayto-day operations (> = 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan.
Duties/Responsibilities
centers, manufacturing sites, treatment sites, and third-party logistics
journey
product replacements, and out of spec product
BMS's scheduling system
rotating basis
team, clinical partners, and treatment sites as assigned
Reporting Relationship
This position reports to Sr. Manager, APAC Scheduling and Cell Logistics.
Qualifications
・Highly self-motivated, self-aware, and professional
・ Able to work independently and in groups
・ Flexible in responding to quickly changing business needs
・ Exceptional customer service orientation
・Skilled at managing tense situations and de-escalation
・ Eager to work with teams from other regions and cultures
・Able to share workspace for independent and collaborative work
・Strong sense of ownership and accountability
・Fluent reading, speaking, and writing skills required in English andJapanese
・Bachelor's degree or 3 years of work experience
・Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred
・Travel is possible and will not exceed 10%. International travel will not exceed once per year.
仕事内容
ポジション概要:
スペシャリスト、スケジューリング、およびセルロジスティクスは、BMSの臨床および商用自家細胞免疫療法製品の製造のための患者の治療スケジュールのスケジューリングと監視を担当します。これらは、患者のスケジューリングのためのBMS細胞療法治療センターの主要な連絡先として機能し、輸送、製造、流通、および管理に関連するリアルタイムの運用上の問題を解決します。
義務/責任:
スペシャリスト、スケジューリング、およびセルロジスティクスの主な任務は、日常業務を実行することです(> = 時間の95%)。プロジェクトやワーキンググループへの参加は、パフォーマンスと開発計画との整合性を考慮して、運用が許す限り成長の機会です。
資格
○ 自発性が高く、自己認識があり、プロフェッショナル
○ 独立して、そしてグループで働くことができる
○ 急速に変化するビジネスニーズに柔軟に対応
○ 卓越した顧客サービス指向
○ 緊迫した状況とエスカレーション解除の管理に熟練している
○ 他の地域や文化のチームと協力することに熱心
○ 独立した共同作業のためにワークスペースを共有できる
○ 強い当事者意識と説明責任
○ 英語と日本語で必要な流暢なリーディング、スピーキング、ライティングのスキル
○ 学士号または3年の実務経験
○ カスタマーサービス、コールセンター運営、患者サービス/ナビゲーター、アカウント管理、ロジスティクス、またはサプライチェーンでの実務経験が望ましい
出張
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through scienceTM ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
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