MSCI Analytics consultants are responsible for maintaining and growing existing client relationships for all Analytics and Risk Management products.
Consultants are assigned clients within a given sales team territory, and work hand in glove with the sales team to achieve common commercial and client relationship/servicing objectives.
The consultant pro-actively manages the client relationship and ensures a high level of client experience and satisfaction.The objective is to ensure the client fully benefits from their subscription, which is achieved by developing a high-level understanding of the client needs and creating value as a Trusted Advisor.
The consultant ensures the client maximizes the value of the products they have subscribed to and identify additional products that could further benefit the client in their investment and risk management process.
This role is a highly visible one, with involvement in all aspects of an account including senior level relationship management, product demonstrations, users training and education, and client experience enhancing activities such as presenting at client workshops, seminars, and webinars.
In this role, individuals will work very closely with sales, global client service, marketing, research and product management.Your Key Responsibilities
Total Relationship Management Involving
Improving the year-on-year retention rate by ensuring a high level of client experience and satisfaction
Detailed account planning, including engagement with all levels of client organization
Responsible for delivering client education and product training
Be a subject matter expert on all aspects of our products and methodologies, and be able to answer detailed client inquiries
Become a Trusted Advisor by applying both product and client expertise to pro-actively identify solutions/product usage that create value for the client – hence contributing directly to up-selling and cross-selling opportunities
Provide thought-leadership by sharing best practices within the client community, and leading workshops and seminars
Keeping abreast of latest industry trends, client needs, and product development roadmap. Working with other teams (Marketing, Sales, Research, and Product Development) to ensure company is delivering relevant products
Extensive visit to client sites
Your Skills And Experience That Will Help You Excel
Strong team skills and emotional maturity, with proven ability for independent work and self-teaching
Fluency in Japanese and English
Time management skills with the ability to handle multiple projects
Superior communication skill both internally and externally to lead projects
Strong analytic and quantitative skills.
We expect this individual to have - 5 years in a similar role (such as quantitative research/trading/risk management), and to have a deep and thorough understanding of risk models, optimization techniques, and performance attribution.
Familiarity with programming languages such as pythonStrong understanding of the global equity and fixed income markets, including over-the-counter securities and derivatives and exotic securities
Thorough understanding of the investment industry in Japan, including broker/dealers, asset management companies and pension funds.
Someone who enjoys intellectual and analytical challenges
Bachelor's Degree required ideally from engineering/physics/mathematical background. Ideally MBA, or Master's Degree in a quantitative science, i.e. Finance and/or PhD
Professional qualifications ideally CFA charter holder or CMA
About MSCI
What we offer you
Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
Flexible working arrangements, advanced technology, and collaborative workspaces.
A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
Global Orientation program to kickstart your journey, followed by access to our platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups.
All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.
At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions.
This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI is a leading provider of critical decision support tools and services for the global investment community.With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios.
We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.MSCI Inc. is an equal opportunity employer.
It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law.
MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities.If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed.
Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agenciesMSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers.
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