Chiyoda Novo Nordisk
The position

As a Patient Support Solutions Manager, you are to generate the strategy and lead the development of the best approach to drive patient adherence and favourability towards Novo Nordisk Obesity portfolio, and analyse, identify and develop opportunities for adherence and aims to generate positive patients experience and positive word of mouth.


Some of your key activities will be to:

Lead patient experience and assists solutions by developing the adherence strategy through awareness of patient needs, identifying bottlenecks, in alignment with multiple stakeholders on the patient journey including payers, prescribers, nurses and pharmacies.

Also, aid the medical team to develop relevant adherence training for HCPs (Health Care Professional).

Develops patient pathway projects and partnerships to drive adherence and implement patient educational activities, projects and events including new digital initiatives for adherence.

Ensure that the cross-functional team develops and implements methodical plans according to the adherence pillar of the patient journey.

Share best practice and leads other cross-functional or deliberate projects as required by the business including providing assistance and backup for peers.

Drive continuous-improvement mindset and proactive sharing of knowledge. Qualifications Innovative and flexible mindset to always question the status quo and try new ways, is essential. Degree in life sciences, business, or healthcare is required. 5+ years of commercial experience and deep awareness of the patient journey is required.

Project management experience is essential and cultural understanding of Japan and excellent communication skills in Japanese both verbal and written is necessary.

Fluency in English (TOEIC score of or higher is a plus). Working at Novo Nordisk At Novo Nordisk, we don't wait for change. We drive it.

We're a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future.

We cover the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them.

From research and development, through to manufacturing, marketing, and sales – we're all working to move the needle on patient care.



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