Description
sPosition 1) Service Plan
Understanding business strategies and planning new services and promoting projects based on insights from research results such as current status analysis and user interviews.
・Current status analysis inside and outside the company using framework
・Conduct research such as user interviews
・Idea creation, service planning
・Progress of the project
・Growth of the service in charge
Position 2) Operation Plan
We will help you to improve the quality of the entire service by identifying issues while operating electronic money services and thinking about ways to solve them (reviewing business flow, automation by system, etc.).
・Current status analysis inside and outside the company using framework
Analysis and review of existing operations, and proposals for improvement
・Progress of the project
・Manage KPIs (e.g. error rate) on quality
■Requirements
Position 1) Service Plan
・Practical experience in launching new services, BizDev, service planning, etc. (over 2 years)
・Operational experience using Excel and Power Point
・ Have the motivation to obtain a TOEIC 800 points or higher or an equivalent score within two years
Position 2) Operation Plan
Practical experience in planning such as business improvement and automation of operations (more than 2 years)
・Operational experience using Excel and Power Point
・ Have the motivation to obtain a TOEIC 800 points or higher or an equivalent score within two years
■Nice to have
Position 1) Service Plan
・Those who have a sense of speed and can continue to produce output
・Power to accurately languageize and document hypotheses and grounds
・Survey and analysis ability to support hypotheses and grounds
・Communication skills that enable you to actively discuss and negotiate regardless of your department
Position 2) Operation Plan
・Those who have a sense of speed and can continue to produce output
・Power to accurately languageize and document hypotheses and grounds
・Survey and analysis ability to support hypotheses and grounds
・Communication skills that enable you to actively discuss and negotiate regardless of your department
■What kind of career you can build
I want to come up with ideas by myself, and actually put the service out into the world by myself from planning proposals, I want to hear the voice of users who are happy while offering richer services through cashless payment, etc.
■Company Introduction
Rakuten Group's basic management philosophy is to "empower" people and society through innovation. The Rakuten Pay Division is developing cashless payment services in the hot topic of the fintech industry.
The Rakuten Pay Division began offering the predecessor to Rakuten Pay in 2012 and launched QR code payments in 2016, and as a leader in the industry, it is empowering both users and merchants by promoting a cashless society.
One of the best parts of Rakuten Pay is that we have access to cutting-edge business know-how that utilizes the assets of the Rakuten Group, such as marketing using Rakuten Points, the number of Rakuten Points issued to date has surpassed 3 trillion points, and big data analysis using AI agents. The possibilities are endless, including the development of new services through collaboration with Rakuten Ichiba, one of the largest customer bases in Japan, and other businesses such as Rakuten Card.
We are looking for members who can increase the value of Rakuten Payment's services and create a more convenient world for users and merchants alike
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