We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
This is an important job related to "quality," which is a key element for Kyndryl, which is responsible for social infrastructure. As a company that invests in human resource development, even those with no experience in the IT industry can work while acquiring the necessary skills. Remote-centered, discretionary work environment.
You will be responsible for the following tasks:
- Analyze Root Cause of system incidents and quality issues across company.
- Assess and improve Service Management process based on ITIL/SIAM.
- Construct Service Management process.
- Analyze and improve project culture survey result.
Your Responsibilities
- Mainly working from remote, but may come into the office based on needs.
- Flexible work style with discretionary work.
What We Offer
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. We care about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
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