We are seeking an experienced Program Manager to lead complex IT projects or programs, preferably in a services business, with experience of working with customers across multiple project phases, industries and geographies.
- Manage cost & scope management, change control, and overall project governance
- Identify and track dependent tasks across projects, proactively identifying and mitigating risks related to dependencies, and guiding effective staffing choices to leverage expertise and/or knowledge between projects
- Establish program governance and management systems, managing interdependencies of various projects to develop a master schedule, cost benefit assessment and trade-off decisions, and asset and resource prioritization
- Use business intelligence, data analysis, dashboards, business intelligence reporting, business metrics, and operational reporting to inform decision-making
- Thrives in a dynamic agile environment, adapting to changing priorities while remaining outcome focused
- Proven track record of successfully managing complex IT projects or programs
- Expertise in cost & scope management, change control, and overall project governance
- Experience in identifying and tracking dependent tasks across projects, proactively identifying and mitigating risks related to dependencies, and guiding effective staffing choices to leverage expertise and/or knowledge between projects
- Proficiency with establishing program governance and management systems
- Knowledge of business intelligence, data analysis, dashboards, business intelligence reporting, business metrics, and operational reporting
- Project Management certification such as PMP (Project Management Professional) or PRINCE2 (Projects IN Controlled Environments) or PgMP (Program Management Professional)
- Familiarity with Agile methodologies (e.g., Scrum, Kanban) and DevOps practices
- Experience in managing vendor relationships and contracts
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