Kyoto, Kyoto Specialized Group ¥900,000 - ¥1,200,000 per year

Cluster Reservations Manager – Luxury Hospitality / Kyoto
We are looking for an experienced Cluster Reservations Manager to lead the reservations operations for luxury hotels in Kyoto. The role aims to increase room sales, improve occupancy rates, and ensure guests are satisfied. The ideal candidate will have a strong background in reservations management within luxury hotels and excellent leadership skills.

主な業務内容:

    • 予約販売促進および成約率向上のための戦略策定と実施
    • 予約プロセスの正確性と効率性を確保し、顧客データとパフォーマンス指標を最新に維持
    • 収益管理ツールを使用して稼働率を監視し、オーバーブッキングを管理
    • 収益会議をリードし、市場動向の分析を通じて戦略的意思決定をサポート
    • 第三者ディストリビューターと協力し、最低インターネット料金保証を維持
    • アップセルおよび交渉スキルに関する予約およびフロントオフィスチームのトレーニング
    • 競合分析を実施し、市場関連プロジェクトを支援して競争力を維持
    • チームワークと士気を向上させるため、積極的な職場環境を促進
    • 予約部門における優れたゲストサービスの提供
    • プロフェッショナルな基準を維持し、ホテルを代表

応募資格:

    • ホスピタリティマネジメント、ビジネス、または関連分野の学士号が望ましい
    • ラグジュアリーホテルの予約管理で3~5年の経験、理想的には日本でのクラスタまたは複数施設での役割
    • 英語と日本語に堪能
    • プロパティマネジメントシステム、中央予約システム、チャネル管理ツールの深い理解
    • 収益管理戦略および業界ツールに熟練
    • 優れたリーダーシップ、コミュニケーション、および問題解決能力
    • 細部に注意を払い、優れた組織能力を持つ
    • Microsoft Office Suiteおよび予約ソフトウェアに熟練
    • 外国籍の方は日本での有効な就労ビザが必要


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    We are looking for an experienced Cluster Reservations Manager to lead the reservations operations for luxury hotels in Kyoto. · 予約販売促進および成約率向上のための戦略策定と実施 · 予約プロセスの正確性と効率性を確保し、顧客データとパフォーマンス指標を最新に維持 · 収益管理ツールを使用して稼働率を監視し、オーバーブッキングを管理 · 収益会議をリードし、市場動向の分析を通じて戦略的意思決定をサポート · 第三者ディストリビ ...


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