JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Work Dynamics - Integrated Facilities Management
Receptionist
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
Serving on the front lines of customer service
Are you a people person who can make daily interactions such a breeze?
In this role, you'll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you'll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.
Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behavior. You will spend each day looking at how you can maintain and improve the front office.
Being at the heart of the business
Maintaining and updating records and databases are also part of your basic daily routine. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other duties and responsibilities include and not limited to:
• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary.
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Performing administrative duties, assigned by the Assistant Facilities Manager.
• Sorting and distributing mail.
• Provide excellent customer service.
• Managing stationery, pantry and other vendor management services to ensure the office is well stocked.
Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you'll be expected to take part in managing conference rooms, events, coordination, and others.
Sound like you? To apply you need to be:
A highly skilled professional
You should be a graduate in any discipline and have one to five years' experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you're familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
A client service champ
A strong customer service focus is a prerequisite for this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skillset.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
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