〒- 東京都 多摩市 一ノ宮, 株式会社エボルカ

仕事内容


大手コーヒーメーカーの統合コンタクトセンター立ち上げ業務・管理業務お客様電話対応窓口

オンラインストア対応管理窓口

従業員向け労務受付窓口

店舗返金受付窓口

店舗事故保険受付窓口

カード会員サポート窓口

各種ツール管理窓口

キャッシュレス事務窓口

<想定問い合わせ>

・温かいコーヒーを頼んだが冷たいコーヒーが出てきた

  • お詫び申し上げ、クライアントへ報告

・オンラインストアでの購入方法が分からない

  • 購入方法のサポート

・電子マネー決済で照合できなかった

  • 本社へ状況を連携して対応法をお伝えする

求めている人材


【必須要件】

コールセンターでのリーダー業務経験

【歓迎要件】

コールセンターのリーダー以上で立ち上げに携わったことがある方

勤務時間詳細


勤務時間:9:00~18:00(60分休憩)

土日祝含む週4日~週5日

休日休暇


完全週休2日制(シフト制)

交通・アクセス


多摩センター駅から徒歩7分

給与詳細


基本給:時給 1600円 〜 1800円

職場環境


喫煙所:喫煙所あり(屋内)



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