JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, we help shape a brighter way forward.
You will be responsible for providing outstanding services in support of Meguro Office Management, proactively leading, monitoring, and managing onsite client account activities. Effective in managing direct and indirect reports, you will guide individuals to support client requirements. Authenticity and a genuine desire to deliver professional, value-focused services exceeding client expectations will drive your success.
Key responsibilities include:
• Managing vendor services such as facilities management, reception, mail operation, meetings, and events, cleaning, waste & recycling, and vending machines.
• Leading the office inspection and finding defects before they are escalated by users. Finding the root cause of issues and delivering temporary/permanent solutions.
• Monitoring and maintaining office equipment and supplies.
• Managing and maintaining regular contact and meetings with relevant vendors - to report on issues, recommendations, and cost estimates.
• Weekly walk-rounds with the vendor cleaning manager ensuring cleaning quality standards are maintained.
• Managing food and kitchen facilities – providing direction to housekeepers.
• Managing Trouble Tickets and Requests - interfacing with internal customers and actioning queries promptly in line with service level agreements.
• Managing day-to-day health and safety issues – managing EHS related operations: primarily conducting and maintaining records of fire safety teams/fire drills/safety equipment/training.
• Assisting in the organizing of internal events hosted by users.
• Managing the quality of conferencing facilities.
• Raising purchase orders and receiving invoices on time.
• Managing Wiki pages and other communication channels for the managed facility.
• Deputizing / providing cover for Building Operations Coordinator / Facilities Manager when appropriate.
• Regional initiative - collaborating with regional teams to implement regional/global initiatives onto local sites.
Responsible for all other duties and tasks relating to facility operation.
The salary for this position is $80,000 per year.

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